--- language: "en" --- # Products ## Products Need help with your HomeSeer product? You're in the right place! ### Documentation #### [Hubs](https://docs.homeseer.com/products/hubs.md) #### [Software](https://docs.homeseer.com/products/software.md) #### [Interfaces](https://docs.homeseer.com/products/interfaces.md) #### [Lighting](https://docs.homeseer.com/products/lighting.md) #### [Sensors](https://docs.homeseer.com/products/sensors.md) #### [Climate](https://docs.homeseer.com/products/climate.md) #### [Water Valves](https://docs.homeseer.com/products/water-valves.md) #### [MyHS](https://docs.homeseer.com/products/myhs.md) #### [Alexa \& Google Integration](https://docs.homeseer.com/products/alexa-google-integration.md) * #### [Return Policy](https://docs.homeseer.com/products/return-policy.md) #### [IP Cameras](https://docs.homeseer.com/products/ip-cameras.md) * #### [Plugin SDK](https://docs.homeseer.com/products/plugin-sdk.md) #### [Other Docs](https://docs.homeseer.com/products/other-docs.md) * #### [Extended Warranty Policy](https://docs.homeseer.com/products/extended-warranty-policy.md) --- language: "en" --- # 100 Series Switch/Dimmer Installation Installation and wiring help for the WS100 and WD100. ## WARNING **RISK OF FIRE \| RISK OF ELECTRICAL SHOCK \| RISK OF BURNS** DO NOT USE THIS SWITCH TO CONTROL ANYTHING THAT MAY PRESENT A HAZARD WHEN CONTROLLED REMOTELY OR USED IN AN UNATTENDED FASHION. DO NOT USE WITH MEDICAL AND LIFE SUPPORT INSTRUMENTS. **CAUTION:** TO REDUCE THE RISK OF OVERHEATING AND POSSIBLE DAMAGE TO OTHER EQUIPMENT, DO NOT INSTALL TO CONTROL A RECEPTACLE, A MOTOR-OPERATED APPLIANCE, A FLUORESCENT LIGHTING FIXTURE, OR A TRANSFORMER-SUPPLIED APPLIANCE. **INSTALLATION** **Tools required:** medium standard and Phillips head screwdrivers, wire strippers/cutters 1. Shut off power to the circuit at the circuit breaker or fuse box. **VERIFY power is OFF before continuing!** 2. Remove existing switch's wall plate and mounting screws. Carefully remove the existing switch from the electrical box but leave the wires connected. 3. There may be up to five wires connected to the existing switch. Make note of these wires and label, if necessary, to ensure correct installation of the HS-WD100+. You will need to match these wires with the corresponding screw terminals on the HS-WD100+. **Note: LINE, NEUTRAL and LOAD wires are required for every installation** LINE (Hot) - Black (connected to power) NEUTRAL - White (this wire is often tied to other neutral wires and may require a jumper to connect with the HS-WD100+) LOAD - Black (connected to load) GROUND --- Green or Bare TRAVELER --- Red/Other (only used in 3-way circuits) 4. Disconnect the wires from the existing switch and attach those wires to the HS-WD100+ using the screw terminal connectors on the back with the following procedure 1. Strip 16 mm (5/8") insulation from each wire\*. 2. With a screw driver, loosen each screw terminal by rotating the screw counter-clockwise a few turns until resistance is felt. 3. There are two holes on the back of the switch near each screw terminal. Insert the stripped wire into one of these holes and tighten the screw terminal to secure the connection. Connections should be snug. *\*all wires should be 14 AWG or larger rated at 80°C or higher. Tightening torque should be 12 lbf-in (14kgf-cm).* 5. Carefully install the wired switch back into the electrical box and reattach the trim plate. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58a5cea62c7d3a576d353e16/file-pKhcdI1Ydv.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58a5cea62c7d3a576d353e16/file-pKhcdI1Ydv.png) ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58a5ceba2c7d3a576d353e19/file-Rc9YMyrAUW.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58a5ceba2c7d3a576d353e19/file-Rc9YMyrAUW.png) --- language: "en" --- # 800 Series Controller Migration Guide (SmartStick or Z-NET) Use this guide for migrating from a 500 or 700 series Z-Wave interface to an 800 series interface (SmartStick G8, Z-NET G8 or Z-NET PRO) ![image-20260226-211240.png](https://docs.homeseer.com/__attachments/a_b844594ee0e52f2225ef990352f151161f2c5b506a4526bbbe08888e5da002d3/image-20260226-211240.png?cb=e1a3756352627005e0288a673c26ab23) ## Overview Users who wish to migrate or upgrade from their existing interface to an 800 series interface can easily accomplish this, but care must be exercised to avoid damaging ("bricking") the interface. Follow the steps below to ensure the best outcome. **Note**: The terms "interface" and "controller" refer to the same thing and are used interchangeably. ![:warning:](https://docs.homeseer.com/__attachments/a_77c5e0fd0f725f55f1394201400a5d7bdb53bed36184cec25ae670057a5640da/atlassian-warning?cb=14432459925d605e05cae2605cdfe666) ++**DO NOT use the Z-Wave PC Controller app OR ANY OTHER METHOD**++ to perform a migration. ++**That may render the 800 series controller unusable and void its warranty**++ **.** ## On a HomeSeer system The following assumes you're running **HS4 4.2.22.4** or later with the **Z-Wave Plus plugin v1.1.9.0** or later. If not, update your system and migrate to Z-Wave Plus first: [Migrating from Z-Wave to Z-Wave Plus](https://docs.homeseer.com/products/migrating-from-z-wave-to-z-wave-plus.md) 1. **Back up your existing Z-Wave controller** 1. Navigate to **Plugins \> Z-Wave Plus \> Advanced Functions** and select **Backup Interface**. Complete the steps and make a note of the backup file name. 2. **Enable Z-Wave Plus to display the Z-Wave JS Front-End** 1. If you don't have access to the Z-Wave JS Front-End, navigate to **Plugins \> Z-Wave Plus \> Manage Networks** , scroll to the **Z-Wave JS Network** section and tick the box next to **Show ZWave JS Front-End** and click **SAVE**. 3. **Determine the Z-Wave SDK of your existing Z-Wave controller** 1. Navigate to **Plugins \> Z-Wave Plus \> Z-Wave JS Front-End** . The first device on the Control Panel page is your Z-Wave controller. This will be device **ID 001** and the Z-Wave SDK will appear in the **FW** column. 👉 If the SDK version is lower than v6.61, follow the procedure in [Converting Older Z-Wave Backups for Z-Wave Plus or Z-Wave JS Restore](https://docs.homeseer.com/products/converting-older-z-wave-backups-for-z-wave-plus-or-z-wave-js-restore.md) before advancing to the next step. 4. **Install your new 800 series Z-Wave controller** 1. Disconnect your existing Z-Wave controller and connect your new 800 series Z-Wave controller. 2. Navigate to **Plugins \> Z-Wave Plus \> Manage Networks** . If you only have one Z-Wave network (typical), you'll be adjusting the settings on this page. If you have multiple networks, select the network you wish to migrate by clicking its name under the navbar. In this example, the network is named "SmartStick": ![image-20260506-203548.png](/__attachments/a_a523d38229bb7eeef8a951ee0fcc6916d1318b05dec97c211cbfd93c51fe3fa2/image-20260506-203548.png?cb=dab4843a203f70890562f98319caba5d) 3. Click the **DISABLE NETWORK** button, then reconfigure the Z-Wave Interface settings to connect to the new 800 series interface. **Do not click ADD NEW NETWORK**. 4. Update the **Friendly Name** (if desired) under **Z-Wave JS Network**. 5. Click **SAVE** to save your changes. 5. **Restore your Z-Wave network to the new 800 series Z-Wave controller** 1. Navigate to **Plugins \> Z-Wave Plus \> Advanced Functions** and select **Restore Interface** . Select the backup created in **step 1**above and complete the steps. ## On a Home Assistant system Home Assistant has two Z-Wave add-ons, the (official) Z-Wave JS addon, and the community add-on for Z-Wave JS UI. Only the latter supports NVM backup and restore. Users can also run Z-Wave JS UI standalone (e.g. in Docker) as an alternative to using the community add-on, or entirely separate from Home Assistant. The following assumes you're running one of these **Z-Wave JS UI** versions: Standalone Z-Wave JS UI **v9.9.0** (or later) or HA Community Add-on **v3.4.0** (or later) 1. **Back up your existing Z-Wave controller** 1. Open the Z-Wave JS UI **Control Panel** , click the round blue hamburger menu button and select **Advanced actions**. 2. Find the **NVM Management** action, click the **BACKUP** button and click **OK** to begin the backup. This may take a few minutes to complete. When finished, an **NVM_\.bin** backup file will be generated and saved in your **store** directory or downloads folder. 2. **Determine the Z-Wave SDK of your existing Z-Wave controller** 1. Access the Z-Wave JS UI Control Panel again and check the SDK version of your Z-Wave controller. This will be device **ID 001** and the Z-Wave SDK will appear in the **FW** column. 👉 If the SDK version is lower than v6.61, follow the procedure in [Converting Older Z-Wave Backups for Z-Wave Plus or Z-Wave JS Restore](https://docs.homeseer.com/products/converting-older-z-wave-backups-for-z-wave-plus-or-z-wave-js-restore.md) before advancing to the next step. 3. **Install your new 800 series Z-Wave controller** 1. Disconnect your existing Z-Wave controller and connect your new 800 series Z-Wave controller. 2. Configure its path in the Z-Wave JS UI settings. 4. **Restore your Z-Wave network to the new 800 series Z-Wave controller** 1. Open the **NVM Management** action again, click the **RESTORE** button, select the **NVM_\.bin** backup file you created in Step 3 and click **OK**. This will initiate the restore process. A notification will appear when the process is complete. If the migration was successful, you should now be able to monitor and control your Z-Wave devices. These instructions may change over time. Be sure to check the official Home Assistant documentation for the most up to date information. --- language: "en" --- # 800 Upgrade Kit Spacer Installation As of Nov 2025, a spacer was added to our 800 series upgrade kit to provide better alignment of the microUSB power connector with its hole in the enclosure. This change was made for aesthetic reasons and does not affect functionality. Use this guide to install the spacer. ![image-20251029-153544.png](https://docs.homeseer.com/__attachments/a_7ba16602dae2c675c973c88ab08489445e6b2c0a1330d931eac25e792d882cf0/image-20251029-153544.png?cb=224c0f7eee1f54cf420d33d02847c6b4) ## Installation 1. Remove the enclosure top, and locate the slot near the microUSB power connector. ![image-20251029-154127.png](https://docs.homeseer.com/__attachments/a_6ce30d625cc909139d705f5845caf764f107a107e97367d83befbfc4cd8449b8/image-20251029-154127.png?cb=f9894db730c531bdb58f85487409f4e7) 2. Position the spacer to fit in this slot and line up the spacer hole with the bolt hole on the circuit board. ![image-20251029-154402.png](https://docs.homeseer.com/__attachments/a_f54ed5a8aea2032e64d2750d8b4261a4a149d00d7d1b8ac9c9c7ebca79f86808/image-20251029-154402.png?cb=d97834a3d775468fd36a7e130e997f6c) 3. With the spacer in place, feed the bolt through the enclosure, then through the spacer. ![image-20251029-154609.png](https://docs.homeseer.com/__attachments/a_7cd4afd3b3d91119107de9f5620d3ab3bb57fabd7327a11424c501753332c201/image-20251029-154609.png?cb=bba1e829c33b6926b0c5287ebe1f0bb7) 4. Replace the enclosure top and gently tighten the bolts to complete the installation. --- language: "en" --- # A Counter's Value is.... ## Overview Counter value conditions are used by selecting **A Counter's Value is...** from the condition group menu. ### Example ![image2023-2-3_13-15-24.png](https://docs.homeseer.com/__attachments/a_0de8494a8585f85bbd5070107f9219f00fa1a2f68f289008353fbf76e90b3aa3/image2023-2-3_13-15-24.png?cb=5abe719d1b42fb2af42fcb6d3fea3ece) ## Counter Value Conditions | Condition | Description | | A Counter's Value becomes this: | Use when counter reaches this exact value | | A Counter's Value is this or a Multiple of this: | Use when counter reaches this exact value or a multiple of this value | | A Counter's Value has Exceeded this: | Use when counter has exceeded a specific value | | A Counter's Value has Exceeded this or a Multiple of this: | Use when counter value has exceeded this or multiple of this | | A Counter's Value is this Absolute Value: | Use when counter reaches this absolute value | | A Counter's Value is this or Multiple of this Absolute Value: | Use when counter reaches this absolute value or a multiple of this absolute value | | A Counter's Value has Exceeded this Absolute Value: | Use when counter has exceeded this absolute value | | A Counter's Value has Exceeded this Absolute Value or a Multiple of this Absolute Value: | Use when counter exceeds this absolute value or a multiple of this absolute value | |------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------| Absolute values may be positive or negative numbers. --- language: "en" --- # A Counter's Value is... ## Overview These triggers are used to execute events based on the changing value of counters. They may be accessed by selecting **A Counter's Value is...** from the trigger group menu. ### Example ![image2023-2-2_11-48-28.png](https://docs.homeseer.com/__attachments/a_3d438939cb156634ec81fe5d399456097e19f7092998defe5a2736d4b247c4ec/image2023-2-2_11-48-28.png?cb=1870bd8f5dd5bd78d730d9baeb92b7e6) ## Counter Triggers | Trigger | Description | | A Counter's Value becomes this: | This trigger will execute an event when a counter is changed to a specific value. | | A Counter's Value is this or a Multiple of this: | This trigger will execute an event when a counter becomes a specific value or multiple of that value. | | A Counter's Value has Exceeded this: | This trigger will execute an event when a counter has exceeded a specific value. | | A Counter's Value has Exceeded this or a Multiple of this: | This trigger will execute an event when a counter has exceeded a specific value or multiple of that value. | | A Counter's Value is this Absolute Value: | This trigger will execute an event when a counter is changed to a ++positive or negative++ of a specific value. | | A Counter's Value is this or a Multiple of this Absolute Value: | This trigger will execute an event when a counter is changed to a ++positive or negative++ of a specific value or multiple of that value | | A Counter's Value has Exceeded this Absolute Value: | This trigger will execute an event when a counter has exceeded a ++positive or negative++ of a specific value. | | A Counter's Value has Exceeded this or a Multiple of this Absolute Value: | This trigger will execute an event when a counter has exceeded a ++positive or negative++ of a specific value or multiple of that value. | |---------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------| Absolute values may be positive or negative numbers. . --- language: "en" --- # A Device's Value Is... ## Overview Device triggers are used to execute events based on the changing value or status of devices. They may be accessed by selecting **A Device's Value Is...** from the trigger group menu. ### Example ![image2023-2-2_11-58-44.png](https://docs.homeseer.com/__attachments/a_38ca1297a31edf2c38588caf46fc25eb1e5fec02c650d4183ec0ae8a343e79a9/image2023-2-2_11-58-44.png?cb=489189a03f29a3f738d93f101735f97e) ## Device Triggers | Trigger | Description | | This Device Changes and Becomes... | Use this trigger to execute an event when a device changes from one state to another. | | This Device Has Been/For at Least... | This trigger has been deprecated and has been converted to a condition. It remains on this menu for legacy events but it cannot be used to create new events. | | This Device Has Been/For Exactly... | Use this trigger to execute an event when a device has been a specific status or value for an exact period of time. | | The Device Had its Value Set and is Not Equal to... | Use this trigger to execute an event when a device has been set to something that is not equal to a specific status or value.. | | The Device Had its Value Set and is Greater Than... | Use this trigger to execute an event when a device has been set to something that is greater than a specific value. | | The Device Had its Value Set and is Less Than... | Use this trigger to execute an event when a device has been set to something that is less than a specific value. | | The Device Has a Value That Just Changed: | Use this trigger to execute an event when a device's value has just been changed from one thing to another. | | The Device Had it's Value Set To... | Use this trigger to execute an event when a device's value has just been set to a specific value. | | The Device Just Had it's Value Set or Changed. | Use this trigger to execute an event when a device's value has just been set to anything at all (including the same value). | |-----------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------| Note: Sunrise and sunset calculations are based upon the location settings of your HS4 system and the time and time zone settings of your operating system. You can access your HS4 location settings on the General tab in HS4 Setup. --- language: "en" --- # A Device's Value is.... ## Overview Device value conditions are used by selecting **A Device's Value is...** from the condition group menu. ### Example ![image2023-2-3_10-6-25.png](https://docs.homeseer.com/__attachments/a_d90f7659fb0f1f8b26dc395998a10bc14e33e810d8a6cc092ec02427ad2381a9/image2023-2-3_10-6-25.png?cb=4c2b5bb8e246f6978896d82cd3547c37) ## Device Value Conditions | Condition | Description | | This Device Has Been/For at Least... | Use to specify that a device's value has been something for at least a specified period of time | | This Device Has a Value Equal to... | Use to specify an exact value for a device | | This Device Has a Value Not Equal to... | Use to exclude an exact value for a device | | This Device Has a Value Greater Than... | Use to specify a device value that's greater than this | | This Device Has a Value Less Than... | Use to specify a device value that's less than this | |-----------------------------------------|-------------------------------------------------------------------------------------------------| --- language: "en" --- # A New Notification is Available ## Overview A notification trigger is generated when a new notification has been received. Notifications are generated by either the system itself, or from HomeSeer. If a notification is available, a number will be displayed on the notification bell at the top of the page. ![image2024-8-12_14-7-29.png](https://docs.homeseer.com/__attachments/a_9c30fe36adcc3712e4dacc9ab0aa8e30d143449713818f209e9388952f493625/image2024-8-12_14-7-29.png?cb=a4d2412f392c258c0b64050b527fcdd6) Clicking on the bell will display the notification page which lists the available notifications. ![image2024-8-12_14-9-30.png](https://docs.homeseer.com/__attachments/a_4729a7c1e4b33466e8121c23eb0f824d16dea6c952f6824152adb8a15de4fc90/image2024-8-12_14-9-30.png?cb=d59e40881f7befb594ef2831df9677ab) Options on this page: * Click the "Mark Read" button to hide the notification. If you need to get it back, click on the ![image2024-8-12_14-10-45.png](https://docs.homeseer.com/__attachments/a_36a380cd218f48efad0910f7c07de02cc8db08acb760c1abfcaa82e06f956627/image2024-8-12_14-10-45.png?cb=3785705860f1b920b71939df668e4568) icon. This will display all notifications, even notifications that have been read. Click it again to hide the notifications are marked as read. * To mark all notifications read, click on the ![image2024-8-12_14-12-1.png](https://docs.homeseer.com/__attachments/a_0a587ae93224773ea5475218b0cffb8d81473789b95637f417be43baf7e4f698/image2024-8-12_14-12-1.png?cb=2d53c6ce22001c24999243247233155a) icon. * Notifications that have been marked as read will be permanently deleted 30 days after they have been received. * HS4 checks for new notifications from HomeSeer every 4 hours or if the notifications page is refreshed. * Internally generated messages using the "Create Notification" event action are displayed immediately. ### Example ![image2024-8-12_13-50-13.png](https://docs.homeseer.com/__attachments/a_83b522c94606aa6f02e42b38040a1b7351cc5ca454cc8539639258bc4a5eafb1/image2024-8-12_13-50-13.png?cb=5f71156104f3b3cf9238c6c60752baca) ## Notification Triggers | Trigger | Description | | Promotion Notification | Can only be generated by HomeSeer. It will be used to send information about product sales. | | Updates Notification | Can be generated by either HomeSeer or HS4. HS4 will generate this notification if it detects that HS4 itself has an update available or if a plugin has an update available. Only plugins that are installed can potentially show an update. If a plugin is a Beta version any updates will also cause a trigger. | | News Notification | Can only be generated by HomeSeer. This is generic information such as HS4 tips, or product information. | | Alert Notification | Can only be generated by HS4. Alerts can be generated by the following events in the HS4 system: * A plugin fails to load * An HS4 event is created that generates a notification. See the "Create Notification" action. | | Any Notification | Trigger on any type of notification. | |------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| Note: Sunrise and sunset calculations are based upon the location settings of your HS4 system and the time and time zone settings of your operating system. You can access your HS4 location settings on the General tab in HS4 Setup. --- language: "en" --- # A Phrase Was Recognized ## Overview These triggers are designed to work with HomeSeer's Windows speaker client and Android HSTouch clients. They may be accessed by selecting **A Phrase Was Recognized** from the trigger group menu. Phrase triggers include the following: ### Example ![image2023-2-3_14-38-4.png](https://docs.homeseer.com/__attachments/a_4a88fbb4a5922a08b639f7a6feb537216869c532e97d1ee9dba150aac0b608cb/image2023-2-3_14-38-4.png?cb=4ac1bf5a0db708a1b2c6ad33559d54ae) ## Phrase Triggers | Trigger | Description | | A Specific Phrase was Recognized | Use to trigger an event when a specific phrase was recognized | | Any Phrase was Recognized Coming from a Specific Microphone | Use to trigger an event when any phrase was recognized coming from a specific microphone | |-------------------------------------------------------------|------------------------------------------------------------------------------------------| --- language: "en" --- # A Received EMail... ## Overview This trigger is designed to execute an event when an email is received. To enable this trigger, you'll need to establish an email account for your system and you'll need to add settings for that account on the E-Mail tab of the HS4 Setup page. You'll also need to enable the Check Email setting at the bottom of that page: ### Example ![image2023-2-3_14-45-58.png](https://docs.homeseer.com/__attachments/a_e6dec2513409eb5060e058a43203a919533c7711099ff1199bc9d791e459742c/image2023-2-3_14-45-58.png?cb=e51f6bd7a3d77b8881eb0ed4deedb201) ## A Received EMail... This trigger will execute an event when an email is received. You can specify the From email address, subject contents and body contents. If you are familiar with regular expression (Regex) syntax, you can also use that. In the example below, an event will be executed when an email from **HomeSeerUser@gmail.com** with **Run Special Event** in the subject and **Close Garage Door** in the body is received. ![image2023-2-3_14-44-52.png](https://docs.homeseer.com/__attachments/a_badd9f475677173e08fb0e14a73ec21deb154524cc5d1129418cc9497eb1d3af/image2023-2-3_14-44-52.png?cb=3abd6ae3e3f5254643397b3dd44691bf) --- language: "en" --- # A Recurring Trigger Happens ## Overview Recurring triggers are used to execute events repetitively. These triggers are often combined with conditions to issue alerts when doors are left open or smoke alarms are going off. etc. ### Example ![image2023-2-3_14-26-5.png](https://docs.homeseer.com/__attachments/a_35f2b7a7287c43dc9050b946428a89129691f9a59bc4a926cbd5de34881cc792/image2023-2-3_14-26-5.png?cb=66fe5d1feedd0a0224acd9b7d388ebbe) ## Recurring Triggers | Trigger | Description | | The Event Will Automatically Trigger Every... | This trigger will execute an event at regular intervals. The time picker allows you to enter hours, minutes and seconds. If you wish to create daily, weekly or monthly intervals, simply enter the appropriate number of hours. | | The Event Will Automatically Trigger from the Top of the Hour Every... | This trigger will execute an event at regular intervals at a specific time after the hour. | | The Event Will Automatically Trigger Once per Hour from the Top of the Hour at... | This trigger will execute every hour at a specific time after the hour. | |-----------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| --- language: "en" --- # A Timer's Value is.... ## Overview Timer value conditions are used by selecting **A Timer's Value is...** from the condition group menu. ### Example ![image2023-2-3_13-56-13.png](https://docs.homeseer.com/__attachments/a_bdffcbb625dff54dfcf73642d3bcc607aa7e07c2c00e327cdfcdf04c6dd423b2/image2023-2-3_13-56-13.png?cb=5d343181b024f99c5ed7aa1a0eef7a72) ## Timer Value Conditions | Condition | Description | | A Timer's Value becomes this... | Use when a timer reaches this exact value | | A Timer's Value is Less than... | Use when a timer's value is less than this | | A Timer's Value is More than... | Use when a timer's value is more than this | |---------------------------------|--------------------------------------------| --- language: "en" --- # A Timer's Value is... ## Overview Timer value triggers are used by selecting **A Timer's Value is...** from the trigger group menu. ### Example ![image2023-2-3_14-34-37.png](https://docs.homeseer.com/__attachments/a_46aa216c83d1044bf5f338997b755987f112450221932540450084814a5bfbbe/image2023-2-3_14-34-37.png?cb=a4631f4ad3396befca5cf59b7e18bb06) ## Timer Value Triggers | Trigger | Description | | A Timer's Value becomes this... | Use when a timer reaches this exact value | | A Timer's Value is Less than... | Use when a timer's value is less than this | | A Timer's Value is More than... | Use when a timer's value is more than this | |---------------------------------|--------------------------------------------| --- language: "en" --- # About Displays detailed information about the HS4 sytem. ## Overview The about function is designed to display a profile of the system which can be useful in a variety of ways, particularly when troubleshooting issues or interacting with support. The about screen includes the following: ## System Profile * **Date/time**- Displays the current date, time and time zone * **Version** - Displays the version of HS4 software currently running * **License ID** - Displays the registered HS4 license ID * **MyHS Subscription** - Displays the MyHS subscription level of the user * **MyHS Subscription Backup Interval** - Displays the MyHS system backup interval for cloud backups (MyHS Plus or higher) * **MyHS Subscription Max Cameras** - Displays the MyHS max camera backup amount (MyHS Plus or higher) * **MyHS Subscription Backup Time** - Displays the MyHS system backup start time * **Configuration File**- Displays the currently used HS4 database file name and path * **In Virtual Machine** - Displays hardware identity of the system * **Antivirus**- Displays any antivirus currently installed * **OS**- Displays the operating system type * **OS Version** - Displays the operating system version * **Uptime**- Displays how long the system has been continuously operating since it was last started * **User/Access**- Displays the currently logged in user and user access level * **Lan IP** - Displays the local network IP address and name of the system * **Lan MAC** - Displays the media access code (MAC) of the system * **Client IP** - Displays the local network IP address of the computer that's accessing this page * **WAN IP** - Displays the wide area network (WAN) address of the system * **Device Count** - Displays the number of HomeSeer devices added to the system * **Event Count** - Displays the number of events (automations) added to the system * **Last Event Ran** - Displays the name of the event that last ran and the date/time that it ran * **# of unique event scripts** - Displays the number of unique event scripts added to the system * **Connected Speaker Clients** - Displays the names and IP addresses of all speaker clients currently connected to the system * **Processor:**- Displays the type and clock speed of the CPU used with this system * **Modules/Threads** - Displays the number of components and tasks currently installed and running * **Available Threads**- Displays the number of threads available to be used by the system * **System Load**- Displays the number of processes currently running and what that represents in terms of the total load available * **Free/Total Memory**- Displays the amount of free RAM and total RAM available on the system * **Free/Total Virtual Memory**- Displays the amount of free virtual RAM and total virtual RAM available on the system * **HomeSeer Memory Used** - Displays the amount of RAM used specifically by HS4 * **Plugin Memory Used** - Displays the amount of RAM used specifically by currently running plugins * **Plugins Installed**- Displays the names and version of all installed plugins A **COPY PROFILE**button is included at the bottom of this section. Click it and paste this information into any support ticket you submit to HomeSeer's help desk. ![image-20260423-203405.png](https://docs.homeseer.com/__attachments/a_6c3370fe741e8389001c47465256e9203844a6a1380eab630612b1840bd5c822/image-20260423-203405.png?cb=efa51799e17dd9d0173f6542c5f34dec) ## Software License A copy of our software license is included for your review at the bottom of the screen ![image-20260423-205211.png](https://docs.homeseer.com/__attachments/a_7d1867f43c25b1652a61ed057e2fc63fe0d7db804aec7e98881f53b2f1dd3a6a/image-20260423-205211.png?cb=31d9e30f838ce51c3b8bc481c1f99f0c) --- language: "en" --- # About Scripts Information on creating and using scripts. * [Creating a Script](https://docs.homeseer.com/products/creating-a-script.md) * [Debugging Scripts](https://docs.homeseer.com/products/debugging-scripts.md) * [Executing Single Script Statements](https://docs.homeseer.com/products/executing-single-script-statements.md) * [VB.NET Scripts and NameSpaces](https://docs.homeseer.com/products/vb-net-scripts-and-namespaces.md) * [CSharp Scripting](https://docs.homeseer.com/products/csharp-scripting.md) * [Common Scripting Questions](https://docs.homeseer.com/products/common-scripting-questions.md) --- language: "en" --- # Actions Information on the different event actions in HS4. * [Create Notification](https://docs.homeseer.com/products/create-notification.md) * [Control A Device](https://docs.homeseer.com/products/control-a-device.md) * [Control A Timer](https://docs.homeseer.com/products/control-a-timer.md) * [Control A Counter](https://docs.homeseer.com/products/control-a-counter.md) * [Speak Something](https://docs.homeseer.com/products/speak-something.md) * [Play an Audio File](https://docs.homeseer.com/products/play-an-audio-file.md) * [Send an Email or Text Message](https://docs.homeseer.com/products/send-an-email-or-text-message.md) * [Wait](https://docs.homeseer.com/products/wait.md) * [Run Another Event](https://docs.homeseer.com/products/run-another-event.md) * [Run a Script or Script Command](https://docs.homeseer.com/products/run-a-script-or-script-command.md) * [Run Commands from a Received Email](https://docs.homeseer.com/products/run-commands-from-a-received-email.md) * [Run Another Program or Process](https://docs.homeseer.com/products/run-another-program-or-process.md) * [Run The Event Group Actions](https://docs.homeseer.com/products/run-the-event-group-actions.md) * [Cancel Another Running Event](https://docs.homeseer.com/products/cancel-another-running-event.md) * [Cancel a Delayed Device Action](https://docs.homeseer.com/products/cancel-a-delayed-device-action.md) * [Cancel a Delayed Event](https://docs.homeseer.com/products/cancel-a-delayed-event.md) * [Change the System's Audio Output](https://docs.homeseer.com/products/change-the-system-s-audio-output.md) * [Record From a Camera](https://docs.homeseer.com/products/record-from-a-camera.md) * [HSTouch Actions](https://docs.homeseer.com/products/hstouch-actions.md) * [End This Event](https://docs.homeseer.com/products/end-this-event.md) --- language: "en" --- # Add a Camera Widget to the Dashboard This article will show you how to add a camera widget to your HomeSeer Mobile dashboard. ## On Android: From the Cameras section of the app, you can tap the three-dot menu button in the top right after tapping a camera, which will open a small menu giving you two options to add the device to your dashboard: * **Add to Dashboard**: Selecting this will bring you to the New Widget page, where you can select the name of the widget, the dashboard you want to send it to, and whether the widget will display a timestamp or not. * **Quick Add To Dashboard**: This option adds a device to your dashboard immediately. The only option to choose from is which dashboard to add the widget to, if you have more than one. You can also long-press the desired camera to see the options above. ## On iOS: From the Cameras section of the app, you can tap on the name of a device, which will bring you to the Device Details page. Here, you can tap the three-dot menu button for a device, which will open a small menu, giving you two options to add the device to your dashboard: * **Add to Dashboard:** Selecting this will bring you to the New Widget page, where you can select whether the name of the camera and a timestamp will show, as well as the dashboard you want to send it to and the size of the widget. * **Quick Add To Dashboard:** This option adds a camera to your Dashboard immediately. The only option to choose from is which dashboard to add the widget to, if you have more than one. You can also long-press the desired camera to see the options above. *Note: Camera widgets will update every 5 seconds.* --- language: "en" --- # Add a Dashboard This article will show you how to add a dashboard to HomeSeer Mobile. ## On Android: While in the Dashboard section of the app, tap the three-dot menu in the top right corner of the screen. You will see a menu appear, and the first option will be **New Dashboard.** You will then be prompted to submit a name for the new dashboard. Once you click **Submit**, you will be brought to the new dashboard. ## On iOS: While in the Dashboard section of the app, tap the three-dot menu in the top right corner of the screen. You will see a menu appear, and the second option will be **New Dashboard**. You will then be prompted to name your new dashboard and save it. --- language: "en" --- # Add a Device to Dashboard This article will show you how to add a device to your HomeSeer Mobile dashboard. ## On Android: From the Devices section of the app, you can tap the three-dot menu button for a device or long press its name, which will open a small menu giving you two options to add the device to your dashboard: * **Add to Dashboard**: Selecting this will bring you to the New Widget page, where you can select what does and does not display using the check boxes on the right. You may also select which dashboard the widget is added to and rename it. * **Quick Add To Dashboard**: This option adds a device to your dashboard immediately. The only option to choose from is which dashboard to add the widget to, if you have more than one. You can also long-press the name of your device to see the options above. ## On iOS: From the Devices section of the app, you can tap on the name of a device, which will bring you to the Device Details page. Here, you can tap the three-dot menu button for a device, which will open a small menu, giving you two options below to add the device to your dashboard. You can also long press the name of the device to access these options. * **Add to Dashboard**: Selecting this will bring you to the New Widget page, where you can select what does and does not display using the check boxes on the right. You may also select which dashboard the widget is added to and rename it. * **Quick Add To Dashboard**: This option adds a device to your Dashboard immediately. The only option to choose from is which dashboard to add the widget to, if you have more than one. You can also long-press the name of your device to see the options above. --- language: "en" --- # Add an Event Widget to the Dashboard This article will show you how to add an event widget to your HomeSeer Mobile dashboard. ## On Android: From the Events section of the app, the different event groups in your HomeSeer system will be listed. Tapping an event group will expand it to show all of the events in that group. Once the individual events are viewable, tapping one will open a small menu giving you the option to run the event, as well as the two options to add the device to your dashboard: * **Add to Dashboard**: Selecting this will bring you to the New Widget page, where you can select what does and does not display using the check boxes on the right. This includes the name of the even, which can be edited, a play button to quickly run the event, and the option to confirm that the event will run before running it. You may also select which dashboard the widget is added to. * **Quick Add To Dashboard**: This option adds an event to your dashboard immediately. The only option to choose from is which dashboard to add the widget to, if you have more than one. You can also long-press the name of your event to see the options above. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5c7064252c7d3a0cb931d974/file-ltOgiIMjkF.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5c7064252c7d3a0cb931d974/file-ltOgiIMjkF.png) ## On iOS: When opening Events page in the app, all event groups will be listed, displaying the events within. Here, you can tap the three-dot menu button for an event, which will open a menu at the bottom of the screen with three options: **Run Event** , **Add to Dashboard** , or **Quick add to Dashboard**: * **Add to Dashboard**: Selecting this will bring you to the Create/Edit Event Widget page, where you can select what does and does not display by tapping the eye icons. The name of the widget for this event can be edited by clicking the pencil icon by the event's name. You may also select which dashboard the widget is added to and resize it. * **Quick Add To Dashboard**: This option adds an event to your Dashboard immediately. The only option to choose from is which dashboard to add the widget to, if you have more than one. --- language: "en" --- # Add Device Information on adding Z-Wave devices to your network ## Overview Use the process below to add a Z-Wave device to your HS4 system using Z-Wave Plus. ## Steps 1. Navigate to **Plugins \> Z-Wave Plus \> Add Device**. 2. In the **Start** step, enter the following and click **CONTINUE**. 1. Select the Z-Wave Network you wish to add a device to. (Most systems have one network). 2. Choose inclusion method that's best for your device and situation. Options include: * **S2 when supported, S0 only when necessary, no encryption otherwise -**Recommended. * For S2 inclusion, you'll be prompted to enter the 5-digit DSK PIN code for the device. * **SmartStart - S2 Encryption (Mesh or Long Range)**- Use if supported by your hub or software. * For SmartStart inclusion, you'll be prompted to enter the full 40 digit DSK code (with dashes). * **S0 encryption** -- Use for older S0 encryption devices if S2 inclusion fails. * **No encryption** -- Use for older devices or if inclusion fails with encryption. ![image-20260327-183250.png](/__attachments/a_bb0d957a542a2eae66dcf9df046238f91843a43a903a4d38372a8374742d4c6b/image-20260327-183250.png?cb=3e9200a9cc3924e20b0c69ae67fc5d50) 3. Put the device into inclusion mode and observe the inclusion status in the **Include** step. If device supports S2 encryption, the following pop-up will appear. Enter the 5-digit **PIN** code for the device where the **00000** are displayed and click **OK** . ![image-20260327-185007.png](https://docs.homeseer.com/__attachments/a_dd5333bbd4febc7a5c343a0de04c8e2220372dce9bfd8c2df0b33ac31cefdf06/image-20260327-185007.png?cb=370e558e278f0402379773bf90ad2d11) 4. The **Include** step will display the inclusion status in real time. ![image-20260327-185114.png](https://docs.homeseer.com/__attachments/a_f53b77adbe56e2fe99521e7a60bda79ab4055e2112ea8e46a3a5be6512af3576/image-20260327-185114.png?cb=71083fb0d9984028140bce2bf83d3a04) 5. After inclusion, you can change the **Device name** and assign it to a **Floor** and **Room** in the **Configure** step. ![image-20260327-185323.png](https://docs.homeseer.com/__attachments/a_ba66b2d3577d65915a9b7fc1f7f98c6f8404e33161d19e0ca4bb5d94e0c5b14f/image-20260327-185323.png?cb=a7cecc81969f92cdb0947b87d6dc6ea8) 6. The **Verify** step allows you to review your configurations. Click **CONTINUE** and then **FINISH**to complete the inclusion process. ## Troubleshooting Removing a device and re-adding it is a common troubleshooting step. The removal process resets the device and can be done even if the device was never added to a network. **The device fails the inclusion process** Occasionally, Z-Wave devices may fail to add correctly, resulting in an error. * Perform a Z-Wave device removal and then attempt the inclusion again. * Restart the Network **The device is not being seen after starting the inclusion process** If the device was part of another network, it will contain addressing data related to that network and will need to be cleared. * Perform a Z-Wave device removal and then attempt the inclusion again. Z-Wave Inclusion distances can fluctuate greatly depending on the environment and the structure of the Z-Wave network. * Perform a Z-Wave device removal and then attempt the inclusion again. * Bring the Z-Wave device and the interface as close as possible and attempt the inclusion again. If successful, the devices can be moved farther apart. Note that more Z-Wave devices on the network will help with communication over greater distances. **The device was added, but is not showing up correctly in the device list** * Refresh the device list * Rescan the device * Perform a Z-Wave device removal and then attempt the inclusion again. If you continue to experience issues, contact HomeSeer support. ## Notes **Z-Wave Encryption** * **S2 encryption** is supported by Z-Wave Plus devices. When adding a device using this method, you will be asked to enter the device's DSK code. This code will always be printed on the device next to a small QR code. If this code is not present, then the device does not support S2. If you skip the DSK prompt, the plugin will add the device using S0 automatically. * **S0 encryption** is an older but still secure encryption method that all but the oldest Z-Wave devices support. * **No Encryption** adds the device without any security. Very old devices do not support encryption and need to be added using this method. Some newer devices may time out before they can be securely added if the secure pairing process takes too long. In such cases, unencrypted inclusion can be used to complete the pairing. However, this should only be done if the device fails to include with encryption. * Learn more about Z-Wave security [here](https://www.silabs.com/whitepapers/z-wave-security) --- language: "en" --- # Add Device (Legacy) Information on adding Z-Wave devices to your network ## Overview Whenever you purchase a new Z-Wave device to expand your automation, use the process below to bring it into your HomeSeer system. Once this process been completed you will have the ability to monitor and control the device as well as create events to automate your home. You may need to remove devices for troubleshooting purposes at times as well, this will allow you to bring your device back in, though events which interact with that device will need to be updated after it is re-added. ## Procedure 1. Navigate to **Plugins \> Z-Wave \> Add Device** ![menu navigation.PNG](https://docs.homeseer.com/__attachments/a_c27b1dad5389dcf5b4f7a1b71bee8b6f1da921c68327b3f557f0185f69d373d1/menu%20navigation.PNG?cb=14f0ddc0febf3d79c6d30248274d170a) 2. Click or tap **Continue** in step 1, then wait for the prompt to activate the "Add to Network" function on your device. 3. After you see the inclusion prompt, manually activate the inclusion process on your Z-Wave device. If you are unsure of what this process is, consult that device's documentation. 4. Once HS4 and your device see each other, they will exchange data and this can be seen in the log entries on screen. **Note:** If the process completes successfully, you will be brought to the Configure step. If it does not, please see the Notes section below. 5. Give your device a name and set its room and floor values, then click **Continue**. 6. Click **Continue** , then verify the displayed information is correct and click **Continue**. 7. Click **Finish**, and you will be brought to your Devices page, where you can view, control, and configure your newly added device! ## Notes In some occasions, Z-Wave devices do not add correctly or at all. If you run into an issue during or after the add process, we recommend running a removal on your device and testing the inclusion again. Removals can be performed even on devices which have not been added. --- language: "en" --- # Add Interface (Legacy) Information on adding Z-Wave interfaces to your HomeSeer platform. ## Overview Whether you are setting up your HomeSeer system for the first time or have a new Z-Wave interface to expand your existing system, your interface will need to be added and initialized in HS4 before Z-Wave devices can be added to it. The steps below are appropriate for both new and existing systems. ## Procedure 1. Navigate to **Plugins \> Z-Wave \> Add Interface** ![Add Interface.JPG](https://docs.homeseer.com/__attachments/a_2763a8dd3527402dc60b4ba703b61d3b4c90ac074e567533609c1cb484018caa/Add%20Interface.JPG?cb=bc64096821b8b50e74156b9fd30a0119) 2. Click the "New Interface" field, then enter a name for your interface. It is a good idea to enter a name which tells you what interface you are working with at a glance. Some examples are "HomeTroller SmartStick" or "Living Room Z-Net". Click **Continue**. 3. You will be prompted to select the Interface Model out of a drop-down menu. Select the appropriate interface model for the hardware you are using. Click **Continue**. 4. Select a port out of the options given in the Serial Port drop-down menu. If you are unsure of the port, trial and error will not break your hardware and is recommended. Click **Add**. 5. The interface will be added, then started. You are now ready to [add device](https://docs.homeseer.com/products/add-device-legacy.md)[s](https://docs.homeseer.com/products/add-device-legacy.md)! If the process fails, you will be prompted to check the Manage Interfaces page at **Plugins \> Z-Wave \> Manage Interfaces**. ## Notes If you are adding an additional Z-Wave interface to an existing setup, HomeSeer recommends letting each interface manage its own network. By default, adding an interface creates a new network for it so there is no extra setup required. You will want to add Z-Wave Devices that will be installed nearest a given interface to that interface's network. If you are adding an interface which already has a network to a new system and do not have a Z-Wave backup, you can use the [Import Node Info from Controller and Scan Devices](https://docs.homeseer.com/products/importing-z-wave-devices.md) action. --- language: "en" --- # Add Unsecure Information on adding a device using the unsecure inclusion method of Z-Wave. ## Overview It can be advantageous to add Z-Wave devices using the non-secure method for a few reasons. It can allow for battery-powered devices to conserve battery power as they will need to send and receive less data, and there are a small handful of devices which do not work correctly unless added with the unsecure option. ## Navigation Access the Manage Interfaces page from **Plugins \> Z-Wave \> Adva** **ced Functions** ![Z-Wave Advanced Functions.JPG](https://docs.homeseer.com/__attachments/a_b69b4fddf66465291d7663f3858018931579eeee07fb6ef69c34331673db1af6/Z-Wave%20Advanced%20Functions.JPG?cb=03254b050cd955aaea6e33671a55bc2c) ## Procedure 1. From the Advanced Functions page, select **Add Unsecure** in the drop-down menu, then click **Continue** . ![Z-Wave Advanced Add Unsecure.JPG](https://docs.homeseer.com/__attachments/a_abeed434c935d6fc4f8057b9a078e49bb449b9751f10922d83a688f1357284e8/Z-Wave%20Advanced%20Add%20Unsecure.JPG?cb=87449a6a0ddfd32cc039a84a81289b94) 2. Click **Start** and wait until you see the message "Activate the 'Add to Network' function on the device...". Manually activate this function on the hardware you are attempting to add. If you are unsure of how to activate the 'Add to Network' function, consult the documentation for your device. 3. The system will log the process of adding your device and move along to step 4 once it is complete. Press **Details** to review these logs if you like. Click **Finish** and you will be returned to the Devices page. ## Notes * While adding a device with the Unsecure option will not cause any harm to your device or HS4, it is recommended to use the regular [inclusion method](https://docs.homeseer.com/products/add-device.md) for most devices. --- language: "en" --- # Adding a System to a Free Account How to add a system to your MyHS Free account and upgrade to a Basic account. ## Overview Customers that register for MyHS without a HomeSeer license will start with a Free account. If you purchase a HomeTroller or HomeSeer software license down the road, your account can be upgraded to a Basic membership which allows you to access the HomeSeer system from anywhere in the world. This article will show you how to add that system to your account. ## Adding a HomeSeer System 1. Log into your MyHS account at [myhs.homeseer.com](http://myhs.homeseer.com/) by entering your credentials and clicking **Log In** . Next, click **Manage** in the Systems section. ![Account Management.png](https://docs.homeseer.com/__attachments/a_538e8e4944cccbe680168899e654a9485f9e8c77676fbb0b0a5bf45e4327169d/Account%20Management.png?cb=247ac4d3b19c529a6071ae38f399ee1f) 2. Click **Add License.** ![System Management.png](https://docs.homeseer.com/__attachments/a_a0e33bd42d4a4198e275763689edebd614eb408a6a0ad7d61c2ecd332002c49c/System%20Management.png?cb=14981d341d1427f78624a3aa7cb0d870) 3. Enter your HomeSeer License ID and Password. This can be found on the bottom of your HomeTroller [or here](https://homeseer.com/licensing-issues/) if you purchased a license on [shop.homeseer.com](http://shop.homeseer.com/). ![Add New System.png](https://docs.homeseer.com/__attachments/a_1aabc8f85d7abcc1c3b778f935992f9d2e1ca58eaa7792a3e5b67f7ee923f139/Add%20New%20System.png?cb=572667f3c723591761a6a5ff48339d3a) 4. Once completed your account will be upgraded to a Lite account (still free!). Your new features include remote access plus camera viewing and recording. ### Requirements * MyHS Free account * HomeSeer HomeTroller or Software license --- language: "en" --- # Adding a Z-Wave Controller In order to control Z-Wave devices, such as light switches, thermostats, door locks and sensors, they must be included into a Z-Wave "network". Follow the steps below to add your Z-Wave controller and create a Z-Wave network. 1. Using a PC, tablet, or phone, open a browser and enter [**find.homeseer.com**](http://find.homeseer.com/) in the URL line. Then click the**Search...** button. When the results appear, click the IP address hyperlink in the System column to access your HomeTroller or HS3 software system. 2. Open the **PLUG-INS** drop menu, then **Z-Wave** , then click **Controller Management**. 3. Click the **Add Interface** button to begin the management process. 4. You will now be prompted to add an interface name, interface type, and the COM port of the interface. A good naming scheme is either the name of the interface you are using or the location of your Z-Wave controller (if you have multiple). The interface type corresponds to the type of Z-Wave controller you are using. If you have using an IP2SL/WF2SL, select the Ethernet option. 5. Click **Add** and let HomeSeer initialize the interface. Once initialized, you will be brought to a new screen. 6. You must now enable the controller. Click the **red circle with a line through it ("No symbol")** to enable it. You will see a green checkmark if the interface enabled correctly. 7. To add another Z-Wave interface simply follow these instructions again. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58bd89542c7d3a576d35b596/file-DENvzkSR2X.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58bd89542c7d3a576d35b596/file-DENvzkSR2X.png) --- language: "en" --- # Adding Additional Systems to MyHS How to add additional systems to your MyHS Premium account. ## Adding Another HomeSeer System 1. Visit [myhs.homeseer.com](http://myhs.homeseer.com/) , enter your account credentials and click **Log In** . ![Log in.png](https://docs.homeseer.com/__attachments/a_4c6de20e2c6999180207274a9df8709c97ea53661694d025aed128972b694588/Log%20in.png?cb=f8188e905b98eed1db2b6cb8c0791a49) 2. Once logged into the account dashboard, click **Manage** in the Systems section. From here, click **Add license**. ![System Section.png](https://docs.homeseer.com/__attachments/a_a7bad07e22947fd287886b0296e35cc19553c9fd0bdb11a89442e00a5635a456/System%20Section.png?cb=5f04721db85d67437b993b34ab216533) 3. You will need to enter the license ID and password you are looking to add to your account. If you have a HomeTroller, one of your licenses will be printed on a sticker on that system. If you are unsure of your old license or its password, you can request that information from the Software Licensing Issues section [here](https://docs.homeseer.com/homeseer.com/support-home/). ![Add System.png](https://docs.homeseer.com/__attachments/a_da4db4cce22cd8dbba9f81b6ea326ff84dd48ed0ca7bfe1e98de7f6bd92b1e87/Add%20System.png?cb=f908a5fe827c09212583ad056c829443) 4. Once you do, you will see all additional systems under the **Systems** section of the account dashboard. ### Requirements * MyHS Premium account * Multiple HomeSeer systems --- language: "en" --- # Adding and Removing Z-Wave Devices Information on adding and removing a Z-Wave device via the Z-Wave core legacy menu. ## Adding Z-Wave Devices This includes wall switches, receptacles, plug-in modules, sensors, door locks, etc. 1. From the web interface, use the pull down menus to navigate to the Z-Wave Controller Management page (Plugins\> Z-Wave \> Controller Management). 2. Locate the "Z-Wave Interfaces" area and expand your Z-Wave Controller section. Open the "Actions:" menu and choose "Add/Include a Node". 3. Click the 'Start' button below the Actions menu. Your HomeTroller is now in inclusion mode and is ready to communicate with your device. 4. Activate the network button (or button sequence) on your device and observe the inclusion process in the green log window. When done, you'll receive Note: Battery operated devices should be right next to the Z-Wave controller when adding. Door Locks should be no more than 10 feet away when being added and should be removed first. ## Removing Z-Wave Devices Follow the procedure below to (a) reset the device to its factory settings or (b) remove the device from your Z-Wave interface. 1. From the web interface, use the pull down menus to navigate to the Z-Wave Controller Management page (Plugins \> Z-Wave \> Controller Management). 2. Locate the "Z-Wave Interfaces" area and expand your Z-Wave Controller section. Open the "Actions:" menu and choose "Remove/Exclude a Node". 3. Click the 'Start' button below the Actions menu. Your HomeTroller is now in inclusion mode and is ready to communicate with your device. 4. Activate the network button (or button sequence) on your device and observe the adding process in the green log window. When done, you'll receive an acknowledgement such as "DONE - Remove Node Operation is Complete." Your Z-Wave device is now removed from your Z-Wave network! --- language: "en" --- # Adding Cards to a Dashboard Describes how to add custom cards to a dashboard and manage them. ## Adding Cards to a Dashboard To add a card to a dashboard, the dashboard must be in edit mode. Click on the drop list on the navigation bar and select "Add Card". A new dialog appears. ![image-20250606-193818.png](https://docs.homeseer.com/__attachments/a_211433227f5f1500e8cf8894eb6d5ae6deff4880c4c886063dc13c5e57b426b4/image-20250606-193818.png?cb=1e0636ac0afca0e51840e903b5f5714c) Add Card Dialog From this dialog, click on a card to add it to the existing dashboard. Note that these are card templates, not the actual cards on your dashboard. By clicking on a card, a new card is created and then added to the dashboard. The new card is set with default settings and will need to be edited for your use. Click on the trashcan to delete the card template. Note that you will no longer be able to create this type of card. This is most useful if you upload a third-party card and decide you no longer need it. Click on the "Upload Card" button to upload a card. The card must be an HTML file and be in a specific format. An error will be displayed if the card is not formatted properly. The following custom cards are included. --- language: "en" --- # Adding Firmware files Manufacturers are welcome to include their own firmware files with the Z-Flash application. Firmware files may be included as Intel HEX files or may be encrypted using the HECEncrypt tool. This doc will show you how. ## Adding Firmware Files Manufacturers are welcome to include their own firmware files with the Z-Flash application. Firmware files may be included as Intel HEX files or may be encrypted using the HECEncrypt tool. **To add your own firmware files:** 1. Install the Z-Flash application from the downloads page at [homeseer.com](http://homeseer.com/) 2. Find the install folder for the application, normally in c:\\program files (x86)\\HomeSeer\\HomeSeer Z-Flash 3. In that folder you will find a folder named "updates". That folder will contain sub folders, one folder for each firmware update file. 4. The individual firmware update files need to be named properly. To name the folder you will need 3 pieces of information: | 1 | Device manufacturer ID in decimal, for example, HomeSeer would be "12" | | 2 | Device product ID in decimal, for example the HomeSeer HSM200 product ID would be "1" | | 3 | Device product TYPE in decimal, for example, the HomeSeer HSM200 product TYPE would be "4" | |---|--------------------------------------------------------------------------------------------| So the folder for the HomeSeer HSM200 would be "12_1_4". This tells Z-Flash that this folder holds the update for this device. 5. Create the folder or folders as required. 6. In each folder, copy in the .HEX or .HEC file for the device. Name the actual firmware file as follows: 7. PRODUCTNAME_v_VER.VER.hex (or .hec if encrypted) 8. For example, if the product was "acme_motion_sensor" and the version was "3.5" and the file was encrypted, the file name would be: 9. "acme_motion_sensor_v_3.5.hec" 10. The version information is important as it lets the user know in Z-Flash if they need to update or not. The product name should also be obvious to the user so they can verify they are applying the correct update. 11. Run Z-Flash, add your device, then ensure the update is available from the "File" drop list under step 3. Apply the update and ensure it updates properly. ### Encrypting Files If you would like your HEX files encrypted, contact HomeSeer and request a copy of the HECEncrypt.exe encryption tool. This tool will take an intel HEX file and encrypt it to a "HEC" file which Z-Flash can read. ![image2022-10-12_12-44-37.png](https://docs.homeseer.com/__attachments/a_4f033705efd5170f42fd348abe1ba245a9e8eb19e4c3dbaf35ba77795eb7f655/image2022-10-12_12-44-37.png?cb=a986324bdb31c46ff595a4c10145d44d) **To use this tool:** Make sure your system has .NET 4.6 or later installed, then run the EXE. 1. In the Input section, select the .HEX file or .OTA file you want to encrypt. 2. In the Output section fill out the manufacturer ID, Device Product ID, Device Product Type, and the firmware version number. 3. Select an output folder, maybe on your desktop. This output folder will hold all the sub folders, one for each update. 4. Click on the "Convert" button to encrypt the file, create the named sub folder, and write the file. The tool will automatically format the output folder for you as well as the proper format of the new .HEC file. 5. Now simply copy the subfolder to your Z-Flash updates folder. You may zip up your folders and email them to [support@homeseer.com](mailto:support@homeseer.com) and we will include them with the application. --- language: "en" --- # Adding/Removing Devices Information on adding and removing devices via Z-Tool+. ## Adding/Removing Devices Once you have selected the system you wish to Add or Remove a device from go ahead and select the operation you wish to perform. After a message appears that tells you when to activate the Add or Remove function on the device being added then put the device into Program Mode. ## ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58a5e117dd8c8e56bfa7c239/file-KXGyZ6Thzb.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58a5e117dd8c8e56bfa7c239/file-KXGyZ6Thzb.png) --- language: "en" --- # Adding Users to MyHS How to add users to your MyHS Premium account ## Adding a User 1. Visit [myhs.homeseer.com](http://myhs.homeseer.com/), enter your credentials, then click **Log in**. 2. Click **Manage** under the**Users** section and you will be brought to a list of users you've created. At the bottom of the list, click **Add user**. 3. Create your desired username and password. If you are creating this user for someone else, use the **Notify User?** option and set their email address as the username. Once everything is set up as desired, click **Next** at the bottom. ![Add User.png](https://docs.homeseer.com/__attachments/a_b72c26d00f1ea5472ab93533591af97ab9958083a57eecfc8060b65c6b09a605/Add%20User.png?cb=2634c4e03dae172ae3b5bf1196551cad) 4. You will be shown a list of the systems tied to your MyHS account. Click the check box in the Access column for any systems you wish to grant this new user access to, then click **Save**. ### Requirements * A MyHS Premium account --- language: "en" --- # ADIO-100 Analog/Digital Input/Output Module * [Installation (ADIO-100)](https://docs.homeseer.com/products/installation-adio-100.md) * [Possible Uses (ADIO-100)](https://docs.homeseer.com/products/possible-uses-adio-100.md) * [Terminal Strip Pinouts](https://docs.homeseer.com/products/terminal-strip-pinouts.md) --- language: "en" --- # Advanced Features Advanced features for Z-Tool include node connectivity test and optimize. ## Advanced Features Advanced features can be accessed by touch the Menu at the top left or swipe left to right on the left edge of the screen. ### Add Unsecure This is used to add devices that support being added securely and unsecurely. ### Node Connectivity Use this to test if nodes are reachable on your network. ### Optimize Optimize sends a command to each device which instructs the device to re-discover its neighbors. ### Optimize Full The full optimize is slower and adds return routes to the device. Return routes tell the device how to route data back to HomeSeer. --- language: "en" --- # Advanced Functions Information on using the Z-Wave Plus Advanced Functions tool ## Overview The Advanced Functions tool includes the following Z-Wave controlller functions: * **Ping All Nodes** - A simple command is sent to all normally awake devices to determine if they are responsive. * When to use: Use this to check device communications if your Z-Wave network seems slow or cannot be reliably monitored and controlled. * **Rebuild All Routes** - A command is sent to all normally awake devices to force them to rediscover their neighboring devices. * When to use: Use this to strengthen the wireless mesh and improve performance for all devices and for their neighbors. * **Restart interface** - A command is issued to the controller to restart. * When to use: Use this command if your controller appears to be in a bad state and restarting the Z-Wave Plus plugin has not helped. * **Backup Interface** - This command creates a backup file of all Z-Wave node information that's stored on the interface. * When to use: Use this command to create a backup after devices have been added or removed from the controller. * **Restore Interface** - This command erases the controller and restores a Z-Wave node backup to your controller. * When to use: Use this command when transferring your Z-Wave network from one controller to another. * **Reset and Erase Interface** - This command erases all Z-Wave node information from the controller and resets it to factory defaults. * When to use: Use this command when you wish to create a Z-Wave network from scratch. ## Procedure 1. Navigate to **Plugins \> Z-Wave Plus \> Advanced Functions**. 2. On the **Select** step, choose the Z-Wave network (if you have more than one), then **Select a Controller Function** and click **CONTINUE** . ![image-20260326-183807.png](https://docs.homeseer.com/__attachments/a_a48b151637e561b7f12bc81579542943474802fd66a79d0ab4a546479cc93a3f/image-20260326-183807.png?cb=2f2286b489b46a7606638238e3dab9ca) 3. Review the information in the **Start** step and click **START** . ![image-20260326-183951.png](https://docs.homeseer.com/__attachments/a_fd767b820996b795235899bf6b9d7958f1bdf3e8be20122373ea03768540baaa/image-20260326-183951.png?cb=7310ea298e20f29d0536845c9e3381ae) 4. The **Wait** step displays any available information about the function being performed, then advances to **Done** . This may take some time. ![image-20260326-184211.png](https://docs.homeseer.com/__attachments/a_e66b841aa8133efaef597fc3a6ad3e873d9249b32b2e1fd0900ef9711cb3db30/image-20260326-184211.png?cb=0590fd8200d25ea856ac54e83db033f2) 5. The **Done**step displays the results of the function and offers these additional options: * **RUN ANOTHER FUNCTION** - click this if you wish to run another function. * **FINISH** - click this to return to the HS4 **Devices** screen. ![image-20260326-184323.png](/__attachments/a_d1b0c5e7fa03dabc86dda87a511e5394793c73dc9ec1a440042e30f52aa9bbc1/image-20260326-184323.png?cb=4f4b8cca7d770ab467efb9945239eef6) --- language: "en" --- # Advanced Functions (Legacy) Information on using the many advanced controller functions. * [Add Unsecure](https://docs.homeseer.com/products/add-unsecure.md) Information on adding a device using the unsecure inclusion method of Z-Wave. * [Node Test](https://docs.homeseer.com/products/node-test.md) Information on performing a Node Test on a Z-Wave network * [Restart Interface](https://docs.homeseer.com/products/restart-interface.md) Information on restarting your Z-Wave interface. * [Backup Interface](https://docs.homeseer.com/products/backup-interface.md) Information on backing up a Z-Wave interface on the HomeSeer platform. * [Restore Interface From Backup](https://docs.homeseer.com/products/restore-interface-from-backup.md) Information on restoring Z-Wave network to a hardware interface on the HomeSeer platform. * [Reset Data](https://docs.homeseer.com/products/reset-data.md) Information on performing a Reset Data on a Z-Wave network. --- language: "en" --- # Alexa & Google Integration Articles pertaining to our additional cloud services. These cloud services require a MyHS premium subscription. For more information on MyHS, see the MyHS section of our docs. ![Smart-Speakers-Trans-200.png](https://docs.homeseer.com/__attachments/a_0238312b5e63ccad93946e4f2587cdf65d9ed38246de31c20835583042fccce6/Smart-Speakers-Trans-200.png?cb=2d9e1e99628d5c069435e24e001a64dc) * [Alexa Smart Home Skill Integration](https://docs.homeseer.com/products/alexa-smart-home-skill-integration.md) This integration allows HomeSeer users to control their devices and device features with simple commands using Amazon's Smart Home skill API. Users can create Routines to control other devices with custom phrases. Users who wish to also launch events or control other devices should consider enabling our Home Automation Skill as well. * [Alexa Home Automation Skill Integration](https://docs.homeseer.com/products/alexa-home-automation-skill-integration.md) This integration uses a custom skill that allows HomeSeer users to control all of their devices, features and events. The voice syntax is a bit more complex than it is with our SmartHome skill but it provides more complete control of systems. * [Using Alexa with Multiple HS Systems](https://docs.homeseer.com/products/using-alexa-with-multiple-hs-systems.md) Information on using Alexa with multiple HS3 or HS4 systems via MyHS. * [Google Home Integration](https://docs.homeseer.com/products/google-home-integration.md) This integration allows HomeSeer users to control their devices and device features with simple commands using Google Home powered devices. This implementation supports ON, OFF, DIM and THERMOSTAT devices. This information will allow you to control your HS4 devices via voice and manually via the Google Home app. * [How to Tell Which Devices or Features are Enabled for Voice](https://docs.homeseer.com/products/how-to-tell-which-devices-or-features-are-enabled-.md) Information on how to to determine which devices or features are currently enabled for voice in your HS4 system * [How to Determine Whether Devices or Features Should be Enabled for Voice](https://docs.homeseer.com/products/how-to-determine-whether-devices-or-features-shoul.md) Information on how to determine which method is best for enabling voice with your system * [How to Change Voice Command Names](https://docs.homeseer.com/products/how-to-change-voice-command-names.md) Information on using a custom voice command name. * [How to Change Voice Command Names for Events](https://docs.homeseer.com/products/how-to-change-voice-command-names-for-events.md) Information on how to change the voice command for an event. * [Troubleshooting Google Home \& Amazon Alexa](https://docs.homeseer.com/products/troubleshooting-google-home-amazon-alexa.md) There are certain things that can cause a snag in setting up the link between your HS4 system and home assistants like Google Home and Amazon Alexa. The steps below should get you up and running, but feel free to reach out to support if it still isn't working. ## Frequently asked questions * [How do I sign up for MyHS?](https://docs.homeseer.com/products/registering-for-a-free-myhs-account.md) * [How do I add Premium features to MyHS?](https://docs.homeseer.com/products/configuring-a-myhs-premium-account.md) --- language: "en" --- # Alexa Home Automation Skill Integration ## Overview This integration uses a custom skill that allows HomeSeer users to control all of their [**devices**](https://homeseercorp.atlassian.net/wiki/pages/viewpage.action?pageId=4457467), [**features**](https://homeseercorp.atlassian.net/wiki/pages/viewpage.action?pageId=4457467)and events. The voice syntax is a bit more complex than it is with our [SmartHome skill](https://docs.homeseer.com/products/alexa-smart-home-skill-integration.md) but it provides more complete control of systems. ![image2021-3-23_15-53-40.png](https://docs.homeseer.com/__attachments/a_f194cf3f78b6c56fe7ac3b72aaea52aacf6b4b64d801040097d38b196ce195b6/image2021-3-23_15-53-40.png?cb=864e29055e83f58ed81890e351437c4c) ## Works With... * All HomeSeer Devices \& Features * All HomeSeer Events Max Devices The Amazon Alexa API states that the discovery process maxes out at 300 devices. You will not be able to have more than 300 devices synced to your Alexa account from HomeSeer. ## Voice Command Syntax Samples * "Alexa, tell HomeSeer to turn off the kitchen light" * "Alexa, tell HomeSeer to set the thermostat to 65 degrees" * "Alexa, tell HomeSeer to unlock the front door" * "Alexa, tell HomeSeer to get the status of my temperature sensor" * "Alexa, tell HomeSeer to run the SUNSET event" * "Alexa, tell HomeSeer to close the garage door" ## Requirements * HomeSeer HS4 System (HomeTroller or computer running HS4 software) * The below instructions are for HS4.2 or later * [MyHS Premium subscription](https://homeseer.com/myhs-premium/) * Amazon Alexa-powered device(s) (Echo, Fire Tablet or similar) ## Initial Setup You'll need to add a user account to your HS4 system with your MyHS credentials and you'll need to enable **Admin** and **Local** permissions for this account. Once that's done, you'll need to enable voice commands for the HomeSeer devices or device features you wish to control with Alexa. Note that if you have multiple HomeSeer systems and a Premium MyHS account, you'll need to create unique MyHS users for each system. Please follow the steps outlined in this doc: [Using Alexa with Multiple HS Systems](https://docs.homeseer.com/products/using-alexa-with-multiple-hs-systems.md). Then, follow the steps below: ### Add MyHS User Account to HS4 Open your HomeSeer system's web interface and navigate to **Setup \> Users** . Add a new user with your MyHS account credentials. Enable **Admin** and **Local** permissions. ![image2021-3-23_13-34-11.png](https://docs.homeseer.com/__attachments/a_753981bbca47a06c7ac8f26130a3436593d9cb836df085ddd0df495727c2ec94/image2021-3-23_13-34-11.png?cb=bbc3ea5db004f92bfe40c6a33e612cce) ### Enable Voice Commands for HS4 Devices or Features **Devices** or **features** must be **manually enabled for voice commands** in order to be controlled by Alexa. In this section, we'll show you how to check the voice settings of your current system and how to edit those settings to yield the best results. ### [How to Enable Amazon Cloud Access for Devices or Features](https://docs.homeseer.com/products/how-to-enable-amazon-cloud-access-for-devices-or-f.md) Information on enabling Amazon Alexa Cloud access for a device or a devices features. ### [How to Enable Amazon Cloud Access for Events](https://docs.homeseer.com/products/how-to-enable-amazon-cloud-access-for-events.md) Information on enabling Amazon Alexa Cloud access for events. ## Smart Home Skill Setup 1. Open the Alexa app on your mobile device or visit [https://alexa.amazon.com](https://alexa.amazon.com/) from your web browser and sign in to your Amazon account. 2. Click or tap **Skills** or **Skills \& Games** and search for HomeSeer. 3. Select **HomeSeer Home Automation Skill** and click **Enable**. 4. Our MyHS login page will appear. Enter your credentials and click **Log In**. 5. Close the login window after successful account linking ## Testing Control of Devices Use the syntax and examples below to construct phrases that will control and obtain status from HomeSeer devices. ### Syntax Template * **"{Attention Phrase}****{Command}****{Location 2}****{Location 1}****{Device Name}** **"** #### Controlling HomeSeer Devices * **"{Alexa, Tell HomeSeer to}****{****Turn on the}****{Light}** **"** * **"{Alexa, Tell HomeSeer to}** **{****Turn on the}****{****Bathroom}****{Light}****"** * **"{Alexa, Tell HomeSeer to}****{****Turn on the}****{First Floor}****{****Bathroom}****{Light}****"** * **"{Alexa, Tell HomeSeer to}****{****Unlock the}****{Door Lock}** **"** * **"{Alexa, Tell HomeSeer to}** **{****Unlock the}****{****Kitchen}****{Door Lock}** **"** * **"{Alexa, Tell HomeSeer to}** **{****Unlock the}****{** **First Floor}****{****Kitchen}****{Door Lock}** **"** * **"{Alexa, Tell HomeSeer to}****{****Set the}****{Outside Lights}****{to 50%}****"** * **"{Alexa, Tell HomeSeer to}****{****Set the}****{Kitchen}****{Outside Lights}** **{to 50%}****"** * **"{Alexa, Tell HomeSeer to}****{****Set the}****{** **First Floor}****{Kitchen}****{Outside Lights}** **{to 50%}****"** #### Controlling "All" HomeSeer Devices * **"{Alexa, Tell HomeSeer to}** **{****Turn on all the}****{****Living Room}****{Lights}** **"** * **"{Alexa, Tell HomeSeer to}** **{Set all****}****{****Living Room}****{Lights}** **{to 50%}****"** * **"{Alexa, Tell HomeSeer to}****{****Turn off all the}****{First Floor}****{** **Lights}** **"** #### Obtaining Status From HomeSeer Devices * **"{Alexa, Tell HomeSeer to}****{Get the****status o****f the}****{Door Lock}** **"** * **"{Alexa, Tell HomeSeer to}****{Get the****status o****f the}****{Kitchen}****{****Door Lock}** **"** * **"{Alexa, Tell HomeSeer to}****{Get the****status o****f the}****{First Floor}****{Kitchen}****{Door Lock}** **"** #### Controlling HomeSeer Devices with Time Delay * **"{Alexa, Tell HomeSeer to}****{in 30 minutes, lock the****}****{Door Lock}** **"** * **"{Alexa, Tell HomeSeer to}****{in 1 hour, unlock the****}****{Door Lock}** **{for 15 minutes****}****"** ## Testing Control of Events Use the syntax and examples below to construct phrases that will launch HomeSeer events. **Tip:** Consider changing your Event Names if the phrases you're required to use sound unnatural in any way. ### Syntax Template * **"{Attention Phrase}****{Command}****{Event Name}****{Command}****"** #### Launching HomeSeer Events * **"{Alexa, Tell HomeSeer to}****{Run the Event}****{Turn all lights off}** **"** * **"{Alexa, Tell HomeSeer to}****{Run the}****{Turn all lights off}** **{Event}****"** #### Launching HomeSeer Events with Time Delay * **"{Alexa, Tell HomeSeer to}****{in 30 minutes, run the Event}****{Turn all lights off}** **"** * **"{Alexa, Tell HomeSeer to}****{in 1 hour, run the}****{Turn all lights off}** **{Event}****"** ## Troubleshooting If for any reason, you can't control your devices after discovery, here are a few things to check: * Make sure MyHS is connected to your system. Navigate to [myhs.homeseer.com](http://myhs.homeseer.com/) and log into your account. Access your system. * Make sure your Amazon Alexa device is working. * Check your Internet connection. If everything is working but you still can't control devices, open a [service desk ticket](https://dev.homeseer.com/servicedesk/customer/portals) for help. ### [How to Determine Whether Devices or Features Should be Enabled for Voice](https://docs.homeseer.com/products/how-to-determine-whether-devices-or-features-shoul.md) ### [How to Tell Which Devices or Features are Enabled for Voice](https://docs.homeseer.com/products/how-to-tell-which-devices-or-features-are-enabled-.md) ### [How to Change Voice Command Names](https://docs.homeseer.com/products/how-to-change-voice-command-names.md) ### [How to Change Voice Command Names for Events](https://docs.homeseer.com/products/how-to-change-voice-command-names-for-events.md) ## Glossary of Terms * **Device** - Refers to a HomeSeer entity that represents either a physical product (like a smart switch) or a non-physical product or status (ie "virtual device"). Devices normally contain settings for a product so can usually be identified with the settings icon. In the example below, the **Floodlight Sensor** is the device. * **Feature** - Refers to a HomeSeer entity that represents an attribute of a device. In the example below, **Motion Sensor** , **Switch** , **Temperature** and **Luminance** entities are all features. * **Controllable Feature** - Refers to a feature that can be controlled by HomeSeer. Controllable features typically include buttons, drop down menus, sliders or some other type of control. In the example below, **Switch** is a controllable feature. ![image2021-3-31_13-51-4.png](https://docs.homeseer.com/__attachments/a_b3bdf8b2194b498a5456fe702d4783146501987a1f686dad8a5a4ef6cb045589/image2021-3-31_13-51-4.png?cb=dfb48021bab84c43f71ed2822273680d) --- language: "en" --- # Alexa Smart Home Skill Integration ## Overview This integration allows HomeSeer users to control their **devices** and device **features** with simple commands using Amazon's Smart Home skill API. Users can create **Routines** to control other devices with custom phrases. Users who wish to also launch events or control other devices should consider enabling our Home Automation Skill as well. ![image2021-3-23_14-43-36.png](https://docs.homeseer.com/__attachments/a_ab6f26849e1839bf4e876cd42e8d2977a9608707c84c381840e0ab3d27fb4804/image2021-3-23_14-43-36.png?cb=d6327f85790fce7b59d66eccec2c0945) ## Works With... **HomeSeer Devices and Features For...** * Switches * Door Locks * Lights * Fans * Thermostats * Colored Bulbs **HomeSeer Events** * All Events Enabled for Voice (discovered as **Scenes** in Alexa) **Max Devices** The Amazon Alexa API states that the discovery process maxes out at 300 devices. You will not be able to have more than 300 devices synced to your Alexa account from HomeSeer. ## Voice Command Syntax Samples * "Alexa, **turn off** the kitchen light" * "Alexa, **set** the thermostat to 65 degrees" * "Alexa, **dim** the porch light to 50%" * "Alexa, **activate** (or **start**} Good Morning" (runs a HomeSeer event named "Good Morning") ## Requirements * HomeSeer HS4 System (HomeTroller or computer running HS4 software) * [MyHS Premium subscription](https://homeseer.com/myhs-premium/) * Amazon Alexa-powered device(s) (Echo, Fire Tablet or similar) ## Initial Setup You'll need to add a user account to your HS4 system with your MyHS credentials and you'll need to enable **Admin** and **Local** permissions for this account. Once that's done, you'll need to enable voice commands for the HomeSeer devices or device features you wish to control with Alexa. Note that if you have multiple HomeSeer systems and a Premium MyHS account, you'll need to create unique MyHS users for each system. Please follow the steps outlined in this doc: [Using Alexa with Multiple HS Systems](https://docs.homeseer.com/products/using-alexa-with-multiple-hs-systems.md). Then, follow the steps below: ### Add MyHS User Account to HS4 Open your HomeSeer system's web interface and navigate to **Setup \> Users** . Add a new user with your MyHS account credentials. Enable **Admin** and **Local** permissions. ![image2021-3-23_13-34-11.png](https://docs.homeseer.com/__attachments/a_ca08123c3fc03a892387d879325a36c591b6c9176bf782aa5bafd5ed35df0030/image2021-3-23_13-34-11.png?cb=bbc3ea5db004f92bfe40c6a33e612cce) ### Enable Voice Commands for HS4 Devices, Features and Events **Devices** or **features** and **events** must be **manually enabled for voice commands** in order to be discovered and controlled by Alexa. In this section, we'll show you how to check the voice settings of your current system and how to edit those settings to yield the best results. * [How to Enable Amazon Cloud Access for Devices or Features](https://docs.homeseer.com/products/how-to-enable-amazon-cloud-access-for-devices-or-f.md) Information on enabling Amazon Alexa Cloud access for a device or a devices features. * [How to Enable Amazon Cloud Access for Events](https://docs.homeseer.com/products/how-to-enable-amazon-cloud-access-for-events.md) Information on enabling Amazon Alexa Cloud access for events. ## Smart Home Skill Setup 1. Open the Alexa app on your mobile device sign in to your Amazon account. 2. Click on the menu icon upper left corner of the screen to open more options. You may need to close the devices view in order to see this menu. 3. On this screen, click Settings to display the list of available settings. 4. Scroll down and select **Manage Alexa+ Services**. A list of available services appears. 5. Scroll down to the bottom of the screen and select **Skills \& Games**. 6. To see any skills already enabled, scroll down to the bottom of the screen and click on the **Your Skills** button. 7. If you do not have the HomeSeer skill enabled, enter **HomeSeer** in the search box at the top of the screen and search, 8. Select **HomeSeer** **SmartHome** and click **Enable**. 9. Our MyHS login page will appear. Enter your credentials and click **Log In**. 10. After you log in, Alexa will search your devices and add the devices that are marked for Alexa. Make sure you edit the devices in HomeSeer and check the box "Amazon Alexa Discovery". This tells Amazon to add this device to the Alexa App. 11. The App may then list your devices and ask you to assign them to rooms. You can skip this and add them to rooms later if you wish. ## Testing After device discovery is complete, you should be able to control any discovered device by using any combination of its name and location. For example, if the discovered device is First Floor Living Room Candle Lights, the following commands should work: * "Alexa, turn on the **Candle Lights**" * "Alexa, turn on the **Living Room Candle Lights**" * "Alexa, turn on the **First Floor Living Room Candle Lights**" ## Troubleshooting If for any reason, you can't control your devices after discovery, here are a few things to check: * Verify that your MyHS account is setup correctly in the Users tab and that the correct devices or features have Alexa discovery enabled. [See here](https://docs.homeseer.com/products/alexa-google-integration/troubleshooting-google-home-amazon-alexa) for more details. * Make sure a single user is assigned to each system. Create a new user and assign them to the system you want to use with Alexa, if needed. * Make sure MyHS is connected to your system. Navigate to [myhs.homeseer.com](http://myhs.homeseer.com/) and access your system. * If you are managing multiple systems in MyHS, make sure you have a unique username assigned to each system. If the same user is assigned to multiple systems, Alexa will not function properly since it does not have a way to allow you to select a system. * Make sure your Amazon Alexa device is working. * Check your Internet connection. * If a device is not appearing in the Alexa App, go to the device properties in HomeSeer, select the Status/Graphics tab, and make sure the control points have a Control Use setting set. This tells Alexa how to control the device. This value should be set by whatever plugin created the device but its possible some plugins are not setting this. ![image-20260421-142442.png](https://docs.homeseer.com/__attachments/a_042fa89de881855e468f168e2af6a0f2d2328e2a5e711496f066830ef373f6ed/image-20260421-142442.png?cb=2e15027adff21583838fb0a74bc05386) If everything is working but you still can't control devices, open a [service desk ticket](https://dev.homeseer.com/servicedesk/customer/portals) for help. ### [How to Determine Whether Devices or Features Should be Enabled for Voice](https://docs.homeseer.com/products/how-to-determine-whether-devices-or-features-shoul.md) ### [How to Tell Which Devices or Features are Enabled for Voice](https://docs.homeseer.com/products/how-to-tell-which-devices-or-features-are-enabled-.md) ### [How to Change Voice Command Names](https://docs.homeseer.com/products/how-to-change-voice-command-names.md) ### [How to Change Voice Command Names for Events](https://docs.homeseer.com/products/how-to-change-voice-command-names-for-events.md) ## Glossary of Terms * **Device** - Refers to a HomeSeer entity that represents either a physical product (like a smart switch) or a non-physical product or status (ie "virtual device"). Devices normally contain settings for a product so can usually be identified with the settings icon. In the example below, the **Floodlight Sensor** is the device. * **Feature** - Refers to a HomeSeer entity that represents an attribute of a device. In the example below, **Motion Sensor** , **Switch** , **Temperature** and **Luminance** entities are all features. * **Controllable Feature** - Refers to a feature that can be controlled by HomeSeer. Controllable features typically include buttons, drop down menus, sliders or some other type of control. In the example below, **Switch** is a controllable feature. ![image2021-3-31_13-51-4.png](https://docs.homeseer.com/__attachments/a_94ab8acdc8e0b3261b0901bc43f5cb293ed60d06b5039cbd95d895bf1a96ccf0/image2021-3-31_13-51-4.png?cb=dfb48021bab84c43f71ed2822273680d) --- language: "en" --- # Android Change Log Android release notes for HomeSeer Mobile. This app is no longer being developed for Android. Please refer to [HomeSeer (Android Mobile App)](https://docs.homeseer.com/products/homeseer-mobile-app.md) documentation for information regarding the new app. ## v1.1.14 Release Notes Published 2024-02-20 * Update Android SDK * Changed the naming behavior for devices. Devices should show their own name rather than the name of their primary feature now. ## v1.1.13 Release Notes Published 2022-04-13 * Add an import/export dashboard feature. This feature allows you to generate JSON for an existing dashboard so you can copy its configuration to an empty dashboard. 1. Go to the dashboard you want to copy 2. Open the import/export dashboard page 3. Copy the JSON 4. Go to an empty dashboard 5. Open the import/export dashboard page 6. Paste the JSON into the available text box 7. Press the import button * Remove Firebase analytics. The application size should be significantly reduced. ## v1.1.12 Release Notes Published 2020-10-15 Changes * Fix an identification issue with thermostats created using the HS4 Ecobee plugin ## v1.1.11 Release Notes Published 2020-08-12 Changes * Fix a crash on the device list when displaying a certain media device * Set version for iOS and Android to match at v1.1.11 ## v1.1.3 Release Notes Published 2020-07-01 Changes * Update device type identification for HS4 types * Replace text referencing "HS3" with "HomeSeer" ## v1.1.2 Release Notes Published 6/5/20 Changes * Fix remote connections to plugin and recording pages * Manage events through the "Manage Events" menu action on the Events page * Fix a bug when loading cameras that prevents them from loading * Other minor updates ## v1.1.1 Release Notes Published 2/21/20 Changes * \[HSM-786\] - View camera recordings page for HS4 systems * \[HSM-787\] - Manage plugins page for HS4 systems * \[HSM-788\] - Update brand colors used in app Bugs Fixed * \[HSM-803\] - Selecting a color from the picker crashes Android app ## v1.1.0 Release Notes Published 8/12/19 Changes * \[HSM-755\] - New HomeSeer Camera Inclusion Process Guide Bugs Fixed * \[HSM-587\] - HTTPS communication via IP over LAN is not allowed * \[HSM-381\] - Unexpected network error while trying to login * Error message content has been expanded on to provide more context about the specifics of the network issues. * \[HSM-233\] - System version compatibility checks interrupt use Bugs Fixed * \[HSM-496\] Some Dashboard locations are still unavailable after moving a widget out of that spot * \[HSM-388\] Landscape orientation is not yet supported on the camera details page * \[HSM-387\] Scrolling while dragging to move a widget is not yet supported ## v1.0.6 Release Notes Published 4/9/19 Changes * \[HSM-697\] Automatically navigate to the device list when connecting to a session that has no widgets * \[HSM-699\] - Back button no longer immediately closes the app on the main page Bugs Fixed * \[HSM-495\] Plugin devices missing in HomeSeer Mobile but showing up in HSTouch * A new plug-in developer document was published that outlines the recommended way to configure devices so they show up in HomeSeer Mobile * \[HSM-541\] Application will sometimes crash when switching tabs * \[HSM-626\] Dashboard tab is always selected after switching systems * \[HSM-652\] Login page logo vector data causes some Lollipop devices to crash Known Issues * \[HSM-381\] Unexpected network error while trying to login * More details will now be available on error messages to aid troubleshooting * \[HSM-387\] Scrolling while dragging to move a widget is not yet supported * \[HSM-388\] Landscape orientation is not yet supported on the camera details page ## v1.0.5 Release Notes Published 2/25/19 Bugs Fixed: * \[HSM-643\] - App crashes when resuming from a background state when the last page is not the main activity Known Issues: * \[HSM-381\] Unexpected network error while trying to login * \[HSM-387\] Scrolling while dragging to move a widget is not yet supported * \[HSM-388\] Landscape orientation is not yet supported on the camera details page * \[HSM-495\] Plugin devices missing in HomeSeer Mobile but showing up in HSTouch ## v1.0.4 Release Notes Published 2/18/19 Changes: * \[HSM-489\] - Register with MyHS button added to Login page * \[HSM-490\] - [HomeSeer.com](http://homeseer.com/) Link added to system menu * \[HSM-590\] - Login \& Help page update * \[HSM-594\] - Link to MyHS account management added to system menu * \[HSM-595\] - Link to HomeSeer shop added to system menu * \[HSM-597\] - Voice commands speak their responses Bugs Fixed: * \[HSM-554\] - Confirm to Control is not being honored for some devices * \[HSM-596\] - Dashboard tab is always selected when returning to the app from a background state * \[HSM-605\] - Object reference error when the default system is offline Known Issues: * \[HSM-381\] Unexpected network error while trying to login * \[HSM-387\] Scrolling while dragging to move a widget is not yet supported * \[HSM-388\] Landscape orientation is not yet supported on the camera details page * \[HSM-495\] Plugin devices missing in HomeSeer Mobile but showing up in HSTouch ## v1.0.3 Release Notes Published 2/12/19 Bugs fixed: * \[HSM-385\] App not respecting some timezone and clock configurations * \[HSM-386\] User is logged out when opening the app from the background even though Remember Me is checked * \[HSM-488\] Dashboards are lost when logging in with a username with different case letters * \[HSM-492\] Some right to left configurations are causing the app to crash * \[HSM-494\] App not sending users to the login screen when the session has expired Known Issues * \[HSM-381\] Unexpected network error while trying to login * \[HSM-387\] Scrolling while dragging to move a widget is not yet supported * \[HSM-388\] Landscape orientation is not yet supported on the camera details page * \[HSM-495\] Plugin devices missing in HomeSeer Mobile but showing up in HSTouch ## v1.0.2 Release Notes Published 2/8/19 Bugs fixed: * \[HSM-328\] - Crash when a data adapter is disposed during an update notification * \[HSM-331\] - Crash when receiving updates from HS3 while switching dashboards * \[HSM-332\] - Application crashes when opening the Create/Edit Widget page with a null device bundle * \[HSM-336\] - Application crashes when resuming from a background state * \[HSM-337\] - Crash when editing a thermostat widget * \[HSM-339\] - Camera snapshot request stack is null when a task starts to download a snapshot * \[HSM-348\] - App crashes when editing a widget that does not have a valid reference * \[HSM-349\] - Crash on the device list when trying to update a specific device while the whole list is being refreshed * \[HSM-353\] - Crash while renaming a dashboard * \[HSM-356\] - Unable to load the device list because of a slider range value offset * \[HSM-357\] - Some network calls are orphaned on older OS versions * \[HSM-358\] - Navigation header gradient is reversed Known Issues * \[HSM-381\] Unexpected network error while trying to login * \[HSM-385\] App not respecting some timezone and clock configurations * \[HSM-386\] User is logged out when opening the app from the background even though Remember Me is checked * \[HSM-387\] Scrolling while dragging to move a widget is not yet supported * \[HSM-388\] Landscape orientation is not yet supported on the camera details page ## v1.0.1 Release Notes Published 2/5/19 * Increased the resolution of the HomeSeer logo to mitigate blur caused when scaling it to fit larger screens * Improved the stability of the dashboard page Known Issues: * Scrolling while dragging to move a widget is not yet supported * Images are slow to load on some older devices * Landscape orientation is not yet supported on the camera details page ## v1.0 Release Notes * 2/1/19: Initial release Known Issues: * Scrolling while dragging to move a widget is not yet supported * Images are slow to load on some older devices * Landscape orientation is not yet supported on the camera details page --- language: "en" --- # App Navigation This article will show you how to navigate through HomeSeer Mobile. ## Navigation Tabs There are four main navigation tabs: Dashboard, Devices, Events, and Cameras. Each one is accessible from the bottom navigation bar or the system menu in Android. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd23a2c7d3a099f2e457c/file-zLWiMvKBJR.jpg](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd23a2c7d3a099f2e457c/file-zLWiMvKBJR.jpg) ## Dashboard View the widgets you've created to get quick access to your most important devices. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd1d32c7d3a099f2e4576/file-8EP0Z2gIKv.jpg](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd1d32c7d3a099f2e4576/file-8EP0Z2gIKv.jpg) ## Devices Browse a full list of all your devices in HS3 along with their controls and ability to filter, search, and create widgets for your dashboard. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd2df0428630abc0bcc36/file-7ZLyCnvyAV.jpg](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd2df0428630abc0bcc36/file-7ZLyCnvyAV.jpg) ## Events Run the events you've created in the HS3 web interface from here. Learn how to create events [here](https://homeseercorp.atlassian.net/wiki/display/HS4/HS4+Events). ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd3052c7d3a099f2e458a/file-Ese4dG9Bcv.jpg](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd3052c7d3a099f2e458a/file-Ese4dG9Bcv.jpg) ## Cameras View web cameras you've connected to your HomeSeer system. Learn how to set these up [here](https://homeseercorp.atlassian.net/wiki/display/HS4/HS4+Cameras). ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd2692c7d3a099f2e4580/file-XQMrmDg0LK.jpg](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd2692c7d3a099f2e4580/file-XQMrmDg0LK.jpg) ## Menu Navigation ### Android Swipe from the left edge of the screen to view these options and select them for quick navigation. This menu is accessible from any screen. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd2600428630abc0bcc2c/file-Q7Mzs9nuDm.jpg](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5b3fd2600428630abc0bcc2c/file-Q7Mzs9nuDm.jpg) ### iOS IOS does not offer a menu for navigation, you may use the icons at the bottom of the screen. --- language: "en" --- # Applications and Plugins Information about scripting with the main application and plugins. * [System Information](https://docs.homeseer.com/products/system-information.md) * [System Functions](https://docs.homeseer.com/products/system-functions.md) * [INI File Editing](https://docs.homeseer.com/products/ini-file-editing.md) * [Plugins (Scripting)](https://docs.homeseer.com/products/plugins-scripting.md) * [Logging (Scripting)](https://docs.homeseer.com/products/logging-scripting.md) * [Web Pages (Scripting)](https://docs.homeseer.com/products/web-pages-scripting.md) * [Callbacks](https://docs.homeseer.com/products/callbacks.md) * [ReplaceVariables](https://docs.homeseer.com/products/replacevariables.md) --- language: "en" --- # AppStarting ## Purpose Indicates if the HomeSeer application is currently starting or doing startup processing. ## Parameters None Returns Return value: **status** Type: **b****oolean** Description: Returns **True**if the application is starting or doing startup processing. ## Example Visual Basic None --- language: "en" --- # August Home Information on installing and using the August Home software plugin ![August-Lock--plugin.jpg](https://docs.homeseer.com/__attachments/a_16684b229040fc3459794b728a62e50b0832016eeb4506d7aa426268aa840d42/August-Lock--plugin.jpg?cb=54f75e34aac64e7f52418621b2a038d2) * [Setting Up the August Home Plugin](https://docs.homeseer.com/products/setting-up-the-august-home-plugin.md) Setup guide for the August Home software plugin --- language: "en" --- # Auto Connect with Multiple Systems This article will show you how to auto connect when you have multiple systems on HomeSeer Mobile. For users with one system, HomeSeer Mobile will auto connect to that system once connected. Users with a [MyHS Premium subscription](https://shop.homeseer.com/products/myhs) will be prompted to select a system when connecting. To auto connect to one of your systems, click the star next to that system before connecting. A blue star will indicate that you have selected a system as your favorite. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5c4f6f2e2c7d3a66e32dba55/file-HiuhoGdMAH.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/5c4f6f2e2c7d3a66e32dba55/file-HiuhoGdMAH.png) If you have any questions about how to set up a Premium MyHS subscription or what it does, please read about it [here](https://helpdesk.homeseer.com/article/314-configuring-a-myhs-premium-account?preview=5c6db404042863543ccd3e3f). --- language: "en" --- # Auto Start HS4 on Windows Information about staring the HS4 app when Windows starts up. ## Overview Anyone on Windows 10 can follow this procedure or use this to recover autostart if an S6 unit is not auto-starting HS4. Note that User Account Control (UAC) in Windows may request permission to run programs, which would prevent HS4 from starting correctly without your interaction. If you run into such an issue, you will want to reduce or disable UAC on your PC. Existing Task If there is an existing HS4 task that you cannot modify, simply delete the task and follow the instructions below. ## Schedule HS4 1. Right Click on Start Menu 2. Click **Computer Management** 3. Select **Task Scheduler** 4. Click **Create Task** 5. Name it "HS4". While on this **General** tab, click **Run with highest privileges** 6. Click the **Triggers** tab, then the **New...** 7. In the **Begin the Task** drop-down menu, select **At log on** 8. Select your PC's **User** 1. If on a HomeTroller, leave it as HomeSeer. 9. Click **Ok** , then go to the **Actions** tab and click **New...** 10. In the **Action** drop-down menu, use **Start a Program** , then click **Browse...** 11. Navigate to C:\\Program Files (x86)\\HomeSeer HS4 and select HS4.exe 12. Select the **Settings** tab next 13. Make sure **Stop the task if it runs longer than:** is unchecked ![image2021-5-11_8-49-29.png](/__attachments/a_fd93972e8ac4eff0af0ca4523ac67294aa9207a6276a6b55d2ce8762d31bafe6/image2021-5-11_8-49-29.png?cb=0680ea3841bb60c0e90ca758cbf23c94) 14. Click **Ok** and then **Ok** again. --- language: "en" --- # Backup Current Z-Wave Network **This option only works on the Z-NET and SmartStick+.** **This article is recommended only if upgrading from another Z-Wave interface.** 1. In your HS3 web interface, open **PLUG-INS** , then **Z-Wave** , then select **Controller Management**. 2. Expand the listing for your interface, then select **Back Up this interface** from the Actions menu. 3. Rename the backup file (if desired) and click the**START** button (as shown below). The operation should only take a few seconds and the word "Done" will appear when complete. Note the name of this file for later. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58b99900dd8c8e56bfa82a6b/file-nNdxsOrsvO.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58b99900dd8c8e56bfa82a6b/file-nNdxsOrsvO.png) 4. Open **PLUG-INS** , then **Z-Wave** , then select **Controller Management**, and disable the interface by clicking the green check mark to the right of the interface name. A yellow and red crossed-out circle will appear, once the interface is disabled. ![https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58b9998bdd8c8e56bfa82a73/file-zUYYDDbH9y.png](https://s3.amazonaws.com/helpscout.net/docs/assets/576175c3903360713dcecf19/images/58b9998bdd8c8e56bfa82a73/file-zUYYDDbH9y.png) 5. Delete the interface from the software by clicking the delete button underneath the interface name. You must do this to avoid "Home ID" conflicts with Z-NET. **DO NOT SKIP THIS STEP and DO NOT ERASE YOUR EXISTING INTERFACE.** 6. **Physically disconnect your existing interface from your system**. 1. **Z-Troller**: Disconnect the AC power supply and serial cable. REMOVE batteries. 2. **Z-Stick**: Unplug the stick from its USB port. If the blue status light is blinking, then press its control button once. 7. Store your existing interface in a safe place. This may be used as a backup should your Z-Wave interface were to ever fail. --- language: "en" --- # Backup Interface Information on backing up a Z-Wave interface on the HomeSeer platform. ## Overview Backups are essential for recovering your network if your interface hardware fails, and they also make it possible to migrate your network when upgrading to a new interface without having to recreate your Z-Wave network. ## Navigation Access the Manage Interfaces page from **Plugins \> Z-Wave \> Advanced Functions** ![image2022-6-7_16-18-37.png](https://docs.homeseer.com/__attachments/a_d3ca68a371277a6eb16da00aeb29df4a16172a975343900435951848b0ed57d7/image2022-6-7_16-18-37.png?cb=d617ceac657110727e0de80f1955ea59) ## Procedure 1. From the Advanced Functions page, select **Backup Interface** in the drop-down menu, then click **Continue** . ![Z-Wave Advanced Select Backup.JPG](https://docs.homeseer.com/__attachments/a_4cd55c196f1298a93ed1187b79bd39bfc99f9b6f0728657b5b690a546f0bb2fb/Z-Wave%20Advanced%20Select%20Backup.JPG?cb=e94f863a90bbcbc452b91d8d90aa53b8) 2. You will be presented a default file name for your backup including the network ID and date. Leave this as-is or enter a name that will be help you recall exactly which backup you are looking at in the future. Click **Start**. 3. The system will log the process of creating your backup and move along to step 4 once it is complete. Press **Details** to review these logs if you like. Click **Finish** and you will be returned to the Devices page. ## Notes * Whenever you add a Z-Wave device to your network, HS4 will automatically create a backup of your network at that time. If you do not recall manually creating a backup, check the [Restore Interface From Backup](https://docs.homeseer.com/products/restore-interface-from-backup.md) guide as your system should have at least one. * The file extension used for your backup file depends on which series interface you have. Z-Wave interfaces using the 500 series chip will save as a .zwave file while 700 series interfaces will save as a .nodes file. This is handled automatically and should not be changed. * If creating the backup does not complete successfully, please [contact support](https://docs.homeseer.com/display/DEVHS4/Set+Feature+Display+Type?focusedCommentId=28639490#comment-28639490) and provide the log entries seen after clicking **Details**. Please attach these log entries as a .txt attachment to your ticket. --- language: "en" --- # Backup/Restore Information on the HS4 backup and restore functions. * [How to Manually Backup HS4 Locally](https://docs.homeseer.com/products/how-to-manually-backup-hs4-locally.md) Use to manually create a local backup of your HS4 system. * [How to Automatically Backup HS4 Locally](https://docs.homeseer.com/products/how-to-automatically-backup-hs4-locally.md) Instructions on how to schedule automatic local backups of your HS4 system. * [Setting Up and Managing Cloud Backups-](https://docs.homeseer.com/products/setting-up-and-managing-cloud-backups.md) Instructions on setting up automatic cloud backups to your MyHS premium account. * [How to Restore a Backup](https://docs.homeseer.com/products/how-to-restore-a-backup.md) Information on restoring a system backup [Next Page](https://docs.homeseer.com/llms-full.txt/1)