If everything is working but you still can't control devices, open a service desk ticket for help.
- Device - Refers to a HomeSeer entity that represents either a physical product (like a smart switch) or a non-physical product or status (ie "virtual device"). Devices normally contain settings for a product so can usually be identified with the settings icon. In the example below, the Floodlight Sensor is the device.
- Feature - Refers to a HomeSeer entity that represents an attribute of a device. In the example below, Motion Sensor, Switch, Temperature and Luminance entities are all features.
- Controllable Feature - Refers to a feature that can be controlled by HomeSeer. Controllable features typically include buttons, drop down menus, sliders or some other type of control. In the example below, Switch is a controllable feature.