Add Device

Information on adding Z-Wave devices to your network

Overview

Use the process below to bring any supported Z-Wave device into your HomeSeer HS4 system. Once this process has been completed, you will have the ability to monitor and control the device as well as create events to automate your home.

Compatible devices

The Z-Wave Plus plugin uses Z-Wave JS. For a list of compatible devices, check here.

Procedure

Navigate to:
Plugins > Z-Wave Plus > Add Device

Step 1: Start

If you are using multiple Z-Wave interfaces, select the network you want the device to join.

Next, choose a security level for the inclusion process:

S2 when supported, S0 only when necessary, no encryption otherwise - Recommended.
S0 encryption – Use only when necessary
No encryption – For when encryption is not needed
See Notes for more information about encryption options.

Click Continue.

Step 2: Include

Once the inclusion prompt appears, manually activate the pairing process on your Z-Wave device. If you're unsure how to do this, refer to the device’s documentation.

HS4 and your device will begin communicating and exchanging data. You can view this process in the on-screen log.

Note: If inclusion fails, refer to the Troubleshooting section below.

Step 3: Configure

Enter a name for the device
Assign a room and floor
Click Continue

Step 4: Verify

Review the displayed information, confirm it's correct, and click Continue.

Step 5: Done

Click Finish. You’ll be taken to the Devices page, where you can view, control, and configure your newly added device.

Troubleshooting

Removing a device and re-adding it is a common troubleshooting step. The removal process resets the device and can be done even if the device was never added to a network.

The device fails the inclusion process

Occasionally, Z-Wave devices may fail to add correctly, resulting in an error.

Perform a Z-Wave device removal and then attempt the inclusion again.
Restart the Network

The device is not being seen after starting the inclusion process

If the device was part of another network, it will contain addressing data related to that network and will need to be cleared.

Perform a Z-Wave device removal and then attempt the inclusion again.

Z-Wave Inclusion distances can fluctuate greatly depending on the environment and the structure of the Z-Wave network.

Perform a Z-Wave device removal and then attempt the inclusion again.
Bring the Z-Wave device and the interface as close as possible and attempt the inclusion again. If successful, the devices can be moved farther apart. Note that more Z-Wave devices on the network will help with communication over greater distances.

The device was added, but is not showing up correctly in the device list

Refresh the device list
Rescan the device
Perform a Z-Wave device removal and then attempt the inclusion again.

If you continue to experience issues, contact HomeSeer support.

Notes

Z-Wave Encryption

S2 encryption is supported by Z-Wave Plus devices. When adding a device using this method, you will be asked to enter the device's DSK code. This code will always be printed on the device next to a small QR code. If this code is not present, then the device does not support S2. If you skip the DSK prompt, the plugin will add the device using S0 automatically.
S0 encryption is an older but still secure encryption method that all but the oldest Z-Wave devices support.
No Encryption adds the device without any security. Very old devices do not support encryption and need to be added using this method. Some newer devices may time out before they can be securely added if the secure pairing process takes too long. In such cases, unencrypted inclusion can be used to complete the pairing. However, this should only be done if the device fails to include with encryption.
Learn more about Z-Wave security here