Update Firmware

Information on using the Z-Wave Plus firmware update tool

Overview

The firmware update tool can be used to update compatible Z-Wave devices taht support OTA updates.

HomeSeer does not provide firmware files for third-party products; these should be obtained directly from the manufacturer. Firmware files for supported HomeSeer hardware are available here.
The Z-Wave Plus firmware update tool supports .hex, .otz, .hec, and .gbl firmware files.

Procedure

Navigate to:
Plugins > Z-Wave Plus > Update Firmware

Step 1: Device

Select a Z-Wave device.

In the device dropdown menu, all Z-Wave devices are displayed alphabetically in the format: Location 1 – Location 2 – Device Name (e.g., First Floor Bedroom Lamp). Use the search box in the open menu to quickly filter devices by keyword.

Click Continue.

Step 2: Firmware

Select a firmware file

Click the upload firmware file button and use the file explorer to select the appropriate firmware file.

Click Continue.

Step 3: Start

Start the firmware update.

Press the pairing button on the Z-Wave device that has been selected.

Click Start.

Step 4: Wait

Z-Wave Plus will start transferring the firmware file to the device. This process may take several minutes. You can view this process in the on-screen log.

Step 5: Done

If the update fails, click Try Again to be brought back to Step 1.

Click Finish. You’ll be taken to the Devices page.