Using Alexa with Multiple HS Systems

Information on using Alexa with multiple HS3 or HS4 systems via MyHS.

Overview

If you have more than one home or building with an HS4 system and an Alexa device in each as well, you can configure each Alexa with the HomeSeer system they live with. You will need a Premium MyHS subscription as well as two Amazon accounts in order to set this up. If you have any questions about the service or run into issues setting it up after purchase, do feel free to contact us!

1. Follow these instructions to configure your second HS4 system on your MyHS account. Once this is complete, you should see both systems listed in the Systems section of your MyHS account. If this is already done, navigate to myhs.homeseer.com and click Log In.
2. From here, click the Users tab at the top of the page. Here, you will create a subaccount for each HomeSeer system that will use Alexa.
   

   

3. On the User page, click Add User. Enter a unique username, a password, and check the Web Access check box. Click Next.  
   1. Username must be a unique name of at least 5 characters and not all numbers or all special characters.
   2. Password must be at least 8 characters, include at least 1 uppercase letter, 1 number, and 1 special character
4. On the following screen, click the check box associated with your first HomeSeer system. Click Save.
5. Repeat steps 3 and 4 for your second system, selecting your second system in step 4. 
6. Now you should have two logins each accossiated with a single system. Each account will have direct access to their assigned system when logging in on myhs.homeseer.com, and your primary account will continue to have access to both. 
7. Use your first subaccount login to set up your HomeSeer skills in the Alexa app for the first system.
8. Use your second subaccount login to set up your HomeSeer skills in the Alexa app for the second system.

By default, permissions for your new accounts should be set automatically on each system. However, some settings can prevent this and manual setup will become necessary. If you cannot connect through Alexa or are unable to access admin features with the new subaccount, set admin permissions with these instructions.